You are suffering from hormonal changes causing Androgenetic alopecia causing hair fall. It's completely stoppable even regrowth of hair is possible with certain medications without any side effects. Treatment depends on the grade of hair loss. So, it's a must for diagnosing which grade, you are in for an effective treatment. Please  send photos of your head, by direct online consultation for accurate diagnosis and proper treatment.

None of these procedures will soften or harden your hair. The hair seems hard to touch after shaving as the hair shaft is cut flat.

So, waxing will remove the hair from the roots and the newly grown hair will be soft to feel due to the normal tapered shape of the hair tip. When you shave the hair, the hair is cut from the stem and hence when the hair stem grows in length will look flat and blunt which might seem hard to touch.