Dr. Poonam's Child And Newborn Clinic, Alto-porvorim

First and foremost..Doc. Poonam actually cares about the emotional condition of scared and worried mom's. She is extremely professional and this is how:

1) appointments booked online with immediate confirmation on mobile phone.

2) has an organised computer system for recording all history of unwell children so you don't have to remember everything, especially under stress with your sick child.

3) doc.poonam listens patiently and then checks the child and then explains in a friendly common language manner of what's actually happening and if she is unsure then she recommends tests and emergency checkin at RG Stone porvorim because she can reach your sick child far easily as she resides few mins away.

4) she calls every sick child / client that might need emergency check in at night before she sleeps, so she can understand the night ahead / morning plans.

5) Our three and half years old boy had 103 - 104.4 (40.4) raging nonstop fever .. The fever kept coming back . We had very little support from our earlier lady doctors in mapusa and then we managed to discover Doctor Poonamd ..She is a God Sent Stress Buster Doctor:

1) She cares about child and parent

2) She actually loves her profession as it shows in her professional documentation of child records and history.

3) She makes the time and replies to messages and works slot on what's App messaging for reports and updates and Dr. Poonam herself drops her kids to school and takes care of our sick kids with a massive smiling heart.

4) She charges one hundred rupees more than our previous disinterested mapusa lady doctor... So you get professional medical assistanxe from a caring soul ..

Thank you Poonam tor being yourself ...children love your spirit and manner of healing ...( We never write reviews. .you truly deserve this one ..Keep Shining )

*** ****** ** *** **** ****** *** ******** * **** **** **** ******* She is our family Doctor now for 5 years and we trust her so much, more than anything I tell you. We never had any issue getting our kids into the clinic, she was and will be always great with my 5 year old son and 3 year old daughter🤪such a loving and caring pediatrician. She makes it so easy there guys!! 👏👏👏 Always reminders through mails about vaccinations and stuff, and very friendly, calm, energetic with lots of confidence and experience, be it my Son or Myself or anyone. And I am so proud of you Doctor, A TRUE COVID WARRIOR 👍now helping so many of us in these difficult times. I just love your everyday 1pm live sessions even though I dont get time to see your videos live. But I do watch them later 😀You have a Godly touch and I appreciate your efforts very much🙏We all are so lucky to have you. Thank you for everything you do for all of us online. God Bless you and your family.. Lots of Love from Priyansh and Tanisha

I'm from hyd visited Goa for a 5 days vacation. my child was not feeling well from the 3rd day and was really worried. Did some google to check for the **** pediatrician around.unfortunately couldn't find one within 7kms range.I could find Poonam has good ratings but 11kms far from the place we were staying.I decided to visit her anyway..waiting Time : 10mins (I was late by 30mins from the scheduled appointment time) ⭐⭐⭐⭐⭐Cleanliness: ⭐⭐⭐⭐⭐Treatment: First off I would like to thank Poonam for her friendly nature. She has been very innovative with the treatment procedures( so many dolls,games for the babies to get indulged and forget they are in a hospital⭐⭐⭐⭐⭐).. She made the very comfortable with her treatment. Patience level : She has all the time in the universe to hear your problems and concerns and the comment ⭐⭐⭐⭐⭐unlike many traditional doctors, she was many innovative procedures .Also thanks to the Practo app ⭐⭐⭐⭐⭐Overall : your go to paediatrician ⭐⭐⭐⭐⭐

*** ****** ******** ** *** ** *** **** ************* ** **** She's friendly, kind, systematic, tech savvy and best of all really really precise and thorough in her check up. Both my kids are happy to go to her clinic. My son (10) converses with her like she is his friend and my daughter( 3 years) even tries to imitate her. Dr. Poonam goes out of her way to ensure the best for her patients and explains everything in such a simple manner. She remembers minute details of patients and is quite humorous too. Thank yu doctor for being wonderful. God bless you always.

My 3 year old was having indegistion issues & somehow.....both my kids (elder one is 8 now!) seem to get better on the way back after consultation itself!

Somehow makes me wonder if the doctor is magical! Lol.

On a serious note, yes, I've been seeing doc since 8 years now. NEVER have seen her impatient/angry/irritated with the silliest of questions a parent can ask!

Plus if the kids get better in less than a day...there's nothing more a parent can ask for.

Yes, she's a bit costly, but it's all worth it. Nothing's more than seeing kids happy n back to normal after the medications/consultation.

Besides....she even guides n answers on general concerns that I put up during other times as well. *** ***** ** *** *** **** ****** * ** ** **** ******** **** So thankful 😍🙏

Dr Poonam is amazing frankly. . we reached out to her in the middle of the night in an SOS situation. Am based in Bangalore..so we took an appointment with her over video..The baby had been crying for hours with what we now know as colic.She was very empatheticshe explained every question in way which we could understand.explained the issue with a lot of insights,gave us great advice and the medicines that she prescribed worked amazingly well.I would strongly recommend Dr Poonam.her explainer videos on youtube are amazing too with a lot of insights especially for first time parents.The entire process from booking an appointment to making the payment and finally the appointment was a very smooth process

****** ****** ** *** **** ****** *** am thankfull that I have known her for my daughter ayanna from the time I was in goa India and also back in U.K. she has been treating My daughter for many issues where other doctors could not treat her. Her medicine always helped and very perfect she is the best and she tells the roots of the infections correctly not around the bush . She has all the facilities and I have no more words left to say how good she is but I thank god for showing me the he right doctor . ** ****** ** *** ****

Hi

My 10 months LO is down with heavy fever so we consulted Dr Poonam and she gave the prescription, checked her temprature and told us wet the Baby with some water at clinic.She predicted it as some viral infection. Way back from clinic to home my LO experienced Seizure, she turned her eyes, became stiff like, shaky hands, no blinking of eyes, saliva leaking from her mouth n abnormal behaviour n all this we experienced for the 1st time and we tried calling Dr but she didnt answer the call in this emergency situation and didnt even reverted back to missed calls. Msg her on whatsup but no reply there also.We had to rush baby to govt hospital in 108 as her Oxygen level had dropped to 70. She is admitted in govt hospital and report shows covid positive.Its not only about predicting and prescribing medicines to kids. After service and answering emergency patients plays big roll specially when it comes to little ones. Though my doughter had high fever she didnt give emergency medicine to her in the clinic . Its been more than 12 hours now, not a single follow up from her. We visit her and trust her blindly, plz dont do this to any child. What i have gone through today is worst experience n hence forth i will never ever take my kids to this clinic..

Our experience with Dr. Poonam has been amazing. She is very methodical, thorough and accurate in her diagnosis. She follows through the treatment leaving no stone unturned. Apart from being professional she really is compassionate towards the child. She understands the concerns and worries of parents and attends to them as well patiently and with a smile. Most importantly in the hour of need she is always available.

Our interaction with Dr Poonam and get staff was very positive, warm and welcoming. I and my husband as parents felt our little one received the attention to the concern and Dr explained the condition to us very nicely. It was overall a positive experience.