ILS Hospitals, Shibpur

ILS Hospitals, Howrah - Kolkata

Brief History/Overview:

ILS Hospitals at Howrah is a multispeciality hospital that started in September 2019. This hospital is equipped with all the modern facilities which consist of 130 beds, 3 major OT’s, NICU, ICU, etc. Well experienced and highly skilled, renowned doctors at this hospital work together with nursing and paramedical staff to provide customized care to their patients. This facility also offers numerous health checkup packages, 24/7 emergency critical care services, ambulance, and pathology centers. ILS Hospitals are provided with the latest and precise testing equipment, trained technicians and specialists performing an advanced range of health check-ups and screening services.

Facilities:

• Laboratory services
• Radiology & imaging services
• Nutrition & diabetics
• Pediatric ward
• 24X7 pharmacy & emergency services
• Ambulance services
• Cardiac care unit
• Intensive therapy unit
• Health checkup packages
• Suite rooms
• ITU/ICU beds
• NICU level 1,2,3 rooms

Specialities:

• Orthopedic & joint replacements
• Pulmonary and chest medicine
• Cardiology
• Gastroenterology
• Gynae endoscopic surgery
• Psychiatry
• Diabetology & endocrinology
• Rheumatology
• Ophthalmology
• Pediatric surgery
• ENT
• Audiology
• NICU
• Dentistry
• Radiology
• Gastrointestinal and colorectal disorders
• Pediatrics
• Emergency and critical care
• Dermatology 
• Plastic surgery
• General and laparoscopic surgery
• Bariatric surgery
• Nephrology
• Neurology
• Geriatric medicine
• Dialysis
• Orthodontics
• Anesthesiology
• General medicine
• Cardiac surgery
• Oncology
• Haematology
• Urology

Patient’s rights:

• The patient needs to sign the informed consent before any procedure. (e.g. blood transfusion, anesthesia, surgery, invasive/high-risk procedure/treatment)
• The right to have respectful treatment and privacy during investigation procedures and treatments.
• Patient have the right to seek a second opinion about their treatment.
• Patients have the right to know the information on the treatment plan, healthcare needs and expected cost of the treatment.
• Patients have the right to make a decision regarding their health care and physicians should explain the consequences of accepting/refusing the treatment.
• Patients can access their medical records.
• Patients have the right to get protection from physical abuse or negligence and they have the right to raise a complaint against any issues.

Patients responsibilities:

• The patient should give complete and detailed information about his/her health, including present condition, medical history, and hospitalizations.
• The patient should inform the physician about the expected problems by following the prescribed medication and can ask for alternative therapies.
• The patient should provide complete and accurate information regarding the name, address, and other information.
• Patients should cooperate with the hospital authority and follow the rules and policies of the hospital.
• If the patient does not understand what the physician tells about the diagnosis and treatment, they can ask questions for clarifications.
• Not to take any medications without a physician’s prescription.
• Seek emergency treatment if the condition of the patient worsens.
• The patient should follow the prescribed treatment plan and attend the follow-ups regularly.
• The patient should maintain punctuality in case of appointments. Prior information should be given in case of any cancelation or rescheduling of appointments.
• Patients should treat doctors, support staff and other patients with respect.
• Patients should provide complete and correct information for insurance claims and make sure bills should pay in time without any delay.

Do’s:

• Follow the appointment timing and visiting hours
• Must leave the hospital during a fire alarm
• Obey the advice by the nursing staff/security to leave the patient area for the benefit of the patients
• Obey safety and security procedures of the hospital
• Behave in a respectful manner with all the medical and paramedical staff

Don’ts:

• Shouldn’t cause damage to hospital property
• Smoking and consumption of alcohol or any other intoxicating substances are restrained in the hospital area
• Loud noise or abusive language is not permitted in the hospital premises
• Please avoid carrying expensive and unnecessary items to the hospital
• Should not sit or lie on the floors in hospital premises
• Do not misbehave with hospital staff
• Do not disturb other patients
• Do not use candles, lighters, matchboxes, etc. as they can trigger the sensitive smoke detector system
• Do not interfere with the patient’s treatment plans
• Caretakers are not allowed to administer any medication to the patient

Location Selector in Kolkata:

• ILS Hospitals, Howrah - Kolkata
• ILS Hospitals, Dumdum Road- Kolkata
• ILS Hospitals, Salt Lake - Kolkata
• ILS Hospitals, Agartala - Kolkata

Timings:

• Mon-sun: Open 24 hours