Visited Dr. Vibha Chaturvedi Sharma (Gynecologist) for Cervical Polypectomy
I went to Dr Vibha hearing all the good stories, but for us, it turned out to be one of the most chaotic experiences. Here is how:
Day 1: Met Dr Vibha, did all the tests, asked to show up for operation at 6AM the next day. So far, all good and nice. ...Read moreI went to Dr Vibha hearing all the good stories, but for us, it turned out to be one of the most chaotic experiences. Here is how:
Day 1: Met Dr Vibha, did all the tests, asked to show up for operation at 6AM the next day. So far, all good and nice. Loved talking to her and how she made my wife comfortable was nice!
Day 2: We reach hospital at about 6.30 (and this is where the story starts). My wife goes through registration, pre-op formalities, vitals check, and then waits for the OT call. After a long wait of about 30 mins (wait is not an issue, but its important to note that we were all set for the procedure which was scheduled at 8), the OT calls. Went to the OT and met the friendly anesthetist Dr Purohit and my wife's bed goes close to the door for the entry to OT. All of a sudden a staff comes out from that door, asks staff to hold my wife, goes to OT counter to murmur some words at the counter, they both giggle, and the OT staff comes to us and straight away says that they cannot take us right now cuz we were late! I was shocked hearing this. Anyway, I asked, when is the next slot, and they said they don't know. We just need to wait in the room. So we went to the room. After an about 3.5 hour wait, when we heard nothing, we decided to move to another doctor and hence chose Dr Namrata. The procedure happened in the next 1 hour, she was very supportive, and my wife was feeling fine in just 3 hours (less than the time we waited just to hear from the doc). CK Birla staff was all ears for us, so that's good.
Looking back at all of this here is what made me unhappy and worried:
1. If we are late (and I agree that being late was wrong), tell us on the gate that we need to leave or wait for 5-6 hours. What is the point of putting the canulas, increasing patient anxiety, infusing antibiotics, etc just to 'teach a lesson' to the patient. We left 2 kids at home just to get revenged by the doc?
2. Were we really late if we were waiting for 40mins before the operation theatre called? Don't know if this is normal, but I can't comment as I am not a doctor.
3. If someone/hospital is so tight on schedule for hospital appointments , how can they not know the next available slot (even if it is 20 days later?)
4. BIGGEST QUESTION THAT GOT ME WORRIED Is it right for a doctor to not focus on patient well being just for whatever personal reasons? Ok, we are late, so take the attendants in a different room and humiliate us, but keep patient mental and physical health at forefront! Am I expecting too much from the ethical side of the doctor.
Well. This is my experience and I hope no one goes through the same. Thankfully all that ends well is good!Read less