Hello ma'am
Based on the history, it looks like that you have severe dry eyes.
If lubricants are not working, then we will have to try other eyedrops like Cyclosporine and Lifitegrast.
If that also does not help, then we can certain therapies like:
Intense Pulsed Light (IPL) therapy
Next Steps
Complete dry eye work up with an ocular surface specialist
Health Tips
Don't rub eyes vigorously