Hi Please try and avoid waxing for now. You can shave which will release the ingrown hairs. Avoid picking at the ingrown hairs as they can leave spots. Try using home made scrub once a week with a mixture of oats glycerine abs sugar and massage on the affected area. If they do not respond please contact a dermatologist who can offer microdermabrasion treatments to help. However the condition can recur with restarting waxing so do consider laser hair reduction which gives you quick and efficient hair reduction