Hii , Her detailed history is required for further evaluation and management. Till that if she having ear pain and headache den you can give symptomatic treatment you give her Otorex ear drop 4times a day put 3drops in each ear. It will relax her pain of ear as well headache also ,coz due to ear pain headche also b reason . For further details you can take online treatment Consultation from me.
Next Steps
I shud ask her for investigations like MRI brain plain.
Health Tips
Sometimes pain in er can be of many reasons , so ask your mom while getting up from bed , turn on one side and get up very slowly , coz sudden if u get up from bed also most of times causes giddiness. If Severe unbearable headche is there you can give her Tab naprosyn 250mg 1-0-0.