My mother is diagnosed having hypertrophic lichen planus.she was applying momate cream at the lesion and venusia cream almost all over the hand and leg.after using for 1 month lesion stopped to increase or spread but no significant healing noticed.after that from last 15 days halox s ointment was applied over the lesion.and levocetrizine for 10 days taken.now the overlying skin is peeling off continuesly along with that cracked heel is giving pain. As I am not getting able to contact with the doc I am posting here my concern. I am attaching the picture. present concern about the cracked heel and peeling off skin.kindly advice me.