Treating acne sounds easy but requires a lot of skills. I am okay with the treatment offered to you but it could have been much better. Hairloss is something unusual that happened. Acne treatment has multiple stages - to control new breakouts, to clear the sequelae (pigmentation and scars) and to prevent a relapse. An attempt to find out the root cause of acne should be made in every patient or else it keeps recurring. Each phase takes a couple of weeks before we move to the next phase of treatment. If you have active acne lesions, it should be controlled on priority basis.