Hi..as she z suffering from long time...needs proper diagnosis , guideline's..you can take her to Ortho for further evaluation..also  require some answers what activities give her pain, her lifestyle, any other conditions shez suffering..you can also visit physiotherapist ..they will give symptomatic relief and then according to clinical picture..further treatment..but surely its gonna benefit..

Dear sir. Obviously we need to examine her clinically and x ray/ MRI for evaluation. I think some plan should be made.