Hi For your Query you need to answer few questions 1) Is there Redness alongwith Pain in eye 2) Is there Redness alongiwth Intense itching in eye 3) Is there redness alongwith vision blurring 4) is there redness alongwith yellow discharge 5) only redness , no associated symptoms For 1st & 3rd question if answer is yes , then online consultation or Visit to hospital is must

Ma'am looking at the age of the patient for proper treatment its best to opt for online consultation for better understanding of the issue, answering few questions, sharing clear picture of the eyes or do a video consultation.