Get back to me via Direct Teleconsultation and please upload her audiometry reports and both the ENT doctors' notes and prescriptions. Once I go through this info, I will call you via Practo's secure VoIP servers (will seem like a local landline number to you, but you cannot call back that number. This call will be recorded. I will talk to you and your mother and subsequently, I will be able to reach a diagnosis and advise you appropriately.
Next Steps
Go through my profile and at the bottom you will find a link to consult me online.