Hello, the problem is kind of overlapping, the wax in external ear can present as Blocked ear which will require removal. The wax drops are only meant to soften the wax. however, if he has any nasal issues even then, he is likely to get blocked eustachian tube (the tube connecting ear and nose) for which the treatment is different. In any case he will require to see a specialist face to face
Next Steps
Consult an ENT specialist locally for examining the ear and nose
Health Tips
1. Start nasal steam inhalation twice daily till seeing specialist