Ear drops like Soliwax will only soften the wax NOT REMOVE IT! You need to use it 1 drop to each ear every waking hour, for 3 days and then meet an ENT Surgeon who will gently clean our the debris from your ears. NEVER USE ANYTHING to remove the wax yourself as you are neither trained, not equipped to do it. Q-Tips or Cotton buds are not ear cleaning tools at all! They are merely medicine applicators(creams & ointments) in contagious skin diseases!
Next Steps
Use this app to find a good ENt Surgeon in your city and fix up an appointment to get the ears cleaned.