I have recently underwent a procedure for a fistulae tracts with Dr.Chandra Puli garu, London Gastro care at Kukatpally, and I cannot express how grateful I am for the outstanding care and expertise we received. From in

I have recently underwent a procedure for a fistulae tracts with Dr.Chandra Puli garu, London Gastro care at Kukatpally, and I cannot express how grateful I am for the outstanding care and expertise we received. From initial consultation to the post-operative follow-up Dr Chandra Puli was incredibly professional, compassionate, and thorough.

He explained the procedure in detail, addressing all concerns and making sure felt comfortable every step of the way. He Assigned Dr Naresh garu and he is expertise in treating fistulas is evident, and the surgery was successful with minimal discomfort. The recovery process was smooth, thanks to his attentive follow-up care and clear instructions.

I was thoroughly impressed with atmosphere at the front desk of the hospital. From the moment I walked in, the ambiance felt warm and calming

The operation theatre was immaculate, well-organized, and equipped with state-of-the-art technology, which made me feel safe and comfortable. Dr.Chandra Shekar Puli garu and Dr.Naresh the entire surgical staff maintained a calm, professional, and supportive atmosphere, which greatly reduced any anxiety had before the procedure. Thank you Dr Naresh garu and London gastro care.

Though we had come 250 plus km away from Hyderabad to consult Dr chandra puli, next day of the operation we could travel back to our Hometown . thank you Chandra sir for a personal follow up. Our family is indebt you, you have solved a problem, which is troubling over a decade. For transperence, detailed explanation and solution to health problem Dr Chandra garu is a right choice.

A highly shocking experience:

a) On entering Dr. Puli's cabin, first he told the very intimate details of the previous 2 patients' condition trying to highlight what a good job he had done. Patient confidentiality down t

A highly shocking experience:

a) On entering Dr. Puli's cabin, first he told the very intimate details of the previous 2 patients' condition trying to highlight what a good job he had done. Patient confidentiality down the drain.

b) Dr. Puli made us get the "Comprehensive" blood test done at the in-house lab so that the results may be obtained in half an hour and he may provide the prescription. The test comprised:

Kidney Function Test

Liver Function Test

CBP

For these they charged Rs 4300!!

Any respectable lab (Dr. Lal Path labs, Thyocare etc) charge Rs. 1100 for for these tests.

c) We kept calling the clinic after 1 hour to get the prescription but they did not take the call. Finally they took the call and said he had already left for the day and will provide the prescription next day by 9:30 am.

d) Next day we kept on calling since 10 am one in 10 times when they took the call, they said that already he clinic is full and they can't interrupt the doctor. Finally the prescription was provided at 5 pm.

e) The medicines prescribed could not be found at any respectable pharmacy and we had to go for substitutes. One medicine 'Kralfate O Suspension' was particularly difficult to find as even Google did not return an results. Finally we found out that its actual name was 'Macralfate O suspension'. How can a doctor provide wrong name of a medicine?

If he were the only doctor in the community I would not have written this feedback since something is better than nothing. But given the availability of other doctor I would recommend not giving our hard earned money to Dr. Puli.