Hello, where is her back pain exactly? Upper, middle or lower back? What type of pain is it? She must have tried with applying pain gels too right?
Next Steps
Have you got her BP n
sugar checked? Does she have any complaints of burning sensation while passing urine?
Health Tips
With age their vertebrae also undergo changes n nerves weaken up too. Is she on any medications as of now? Please do consult here for further assistance.