Hello there...I can understand your concern. When you know you have a problem, why haven't you consulted a doctor in person still. Conditions like hemorrhoids cannot be cured over the phone. It will need detailed clinical examination and based on the grade of haemorrhoids the treatment will vary. So kindly consult a general surgeon for further evaluation and management. For pain you can try sitz bath at home. Take paracetamol tablets of its severe.