We went to her clinic in Domlur, she came 30 min late; other than delay, experience was good; she gave us 20-25 min and was patient with our queries etc. She provided good feedback and next steps; we will recommend her i

We went to her clinic in Domlur, she came 30 min late; other than delay, experience was good; she gave us 20-25 min and was patient with our queries etc. She provided good feedback and next steps; we will recommend her if you want child development assessment.

Dr. Chitra is the most experienced doctor in the industry dealing with milestone evaluation. She is extremely professional and straight forward to tell the parents about the child issues. She has a systematic approach of

Dr. Chitra is the most experienced doctor in the industry dealing with milestone evaluation. She is extremely professional and straight forward to tell the parents about the child issues. She has a systematic approach of evaluation and treatment. For parents, it is better to acknowledge the problem and work towards helping the child than shy away. I would recommend Dr. Chitra to all parents who may have the slightest doubt about the child having developmental delay.

You generally approach a medical center or child growth development center with a hope or something to look forward to. You may generally be vulnerable or sensitive expecting a moral or overall support if not for the nor

You generally approach a medical center or child growth development center with a hope or something to look forward to. You may generally be vulnerable or sensitive expecting a moral or overall support if not for the normal course of medical or scientific course of support.

Waiting area: Progressive Milestones is a Child Development center and sadly they are insensitive to handle children and/or their parents. An example of an incident at this center I would like to narrate. We were waiting for the doctor to arrive and my child was playing in the waiting area. During the course she noticed a kids playroom, where there was one kid playing with the ball. My child was attracted to it and went inside the room to play with the other kid. Apparently there was another doctor attending to that kid in that room and was not happy with my child getting in. We were also unaware that there was probably a session going on. What we noticed later was the doctor pushing my child out of the room and pulling the ball from my child’s hand, leaving my child in tears and upset. Nevertheless we apologised to the doctor for obstructing the session, but we were bit shaken by the sheer attitude of the child psychologist’s behaviour in handling the situation insensitively. This was our upsetting moment number 1.

The receptionist: We got our child assessed for her development after paying a premium. Expected time to receive the report was 4-5 days as conveyed by the receptionist herself. I called back the center to know the status of the report after one week. The receptionist did not mince any words and was blunt to say that it is not ready yet. I inquired why the delay, she responded saying that it is not like any blood test report, it takes time and that I shall be intimated. I felt she could have told that in a better way. When you are dealing with your child’s development assessment and bit desperate, when you hear such unpleasant responses it actually upsets you. This was our upsetting moment number 2. With such attitude towards handling their customers and their business, I lost interest to pursue any further, but the guilt of having paid a premium without receiving the report made me contact them after 2 months, yes that is pretty much of a delay. They did contact me once to arrange a consultation for the report review, but they did not pursue much. After all, it is not their requirement anyhow. Progressive Milestones does not accept credit cards or cashless transaction. They deal only through cash even for the expensive assessments and tests.

The doctor: As many has observed, the doctor is stiff and stern. I doubt if a child would be able connect well with the doctor. A paediatric growth development specialist is a very challenging role. The countenance or the overall approach and attitude is not welcoming and comforting as a parent and of course for the child. After receiving the report and seeing her after two months since her assessment and after reading the report, the question she had was on us. What is the status? Is there any improvement or development? We were confused, since we did not undergo any therapy yet and were there expecting her expert analysis of the report, guidance and way forward. But that literally put us off and lost hope of what we could expect from this center and doctor. My hard earned bill and time off my work went down the drain with no firm or solid support or guidance regarding the matter. This was my ultimate and the final upsetting moment. However she has suggested to consult some other centers if I know of which is close to my residence.

I shall not recommend this place for your child’s development needs or intervention.