Apollo Healthcity Hospital

Apollo Health City Hospital, Ramnagar, Vizag

 Brief History:

Apollo Hospital was established in 1999 as super-specialty cardiology, CT Surgery, Nephrology, and Urology hospital. Apollo Health city-Ramnagar is located at the center of the city hence the choice of hospital in case of emergency and trauma. They also have a team of dedicated doctors, surgeons, and paramedical professionals who stand as pillars for the Apollo group of hospitals. With friendly and caring nurses, Apollo hospitals take full care and well being of the patients during the hospital stay. The vision of Apollo is ‘To Touch a Billion Lives’ and the mission is to bring the healthcare of international standards within the reach of every individual.

Center of Excellence:

• Emergency care
  Gastroenterology
• Robotic surgery

• Oncology

• Orthopedics
• Neurology 
• Neurosurgery

Other Specialties:

• Nuclear medicine
• ICU
• Nephrology
• Dermatology
• General surgery
• Transfusion medicine
• Ophthalmology
• Obstetrics and Gynecology
• Physical medicine
• Psychiatry
• Allergy and Immunology
• Plastic surgery
• ENT
• Microbiology lab
• Pulmonology
• Pediatrics
• Urology
• Pathology
• Internal medicine
• Anesthesiology
• Radiology
• Vascular and non-vascular intervention

Admission Process:

• To admit a patient, one should get an admission note from the doctor and need to give it to the admission counter.
• If the patient is insured, then the patient will be sent to the insurance desk.
• A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.

Discharge Process:

• The discharge process will be handled by the respective IP co-ordinators.
• The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
• If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
• Finally, the bill will be handed over to either patient or caretaker. 

Guideline for Visitors:

• At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
• For the safety of the patients, the visitors are limited during visiting hours.
• Visitors under 12 years old are restricted on patient floors to protect children from any infections.
• Before & after visiting, sanitation of hands is mandatory.
• Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation.

Patient & Attendant Responsibilities:

• Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
• Updating the doctors and nurses about the effectiveness of the treatment or operation.
• Should bring only necessary items to the hospital, leaving valuables at home.
• By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call.
• The attendant or patient handles keeping appointments and being on time. If not, call the doctor or hospital.

Patient & Attendant Rights:

• Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
• Protection to your privacy and confidentiality in treatment options, and examinations.
• A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
• Protection from physical mistreatment and carelessness.- Either patient or attendant can request a copy of their medical records.

Facilities:

• 24-hour accident & emergency service
• International patient care
• Intensive Care Unit [ICU]
• 24x7 Pharmacy
• Operation theatres
• Diagnostic center
• Ambulance service
• Blood banks
• ATM services
• Car parking
• Cafeteria
• Security
• Housekeeping

Location Selector in Vizag:

• Apollo Health City Hospital, Ramnagar - Vizag
• Apollo Health City Hospital, Arilova - Vizag

Visiting Hours:

• OPD visiting hours: 8 am - 10 pm
• In-patient visiting hours: 11 am - 12 pm and 5 pm - 7 pm
• Emergency services: 24 hours