Very pleasant indeed! Dr. Hetal is a great doctor who listens to the patient and takes care of him/her with great attention..She took the time to explain every procedure she was doing. For example, when I got my teeth whitened, she was very supportive, and thorough when explaining the process. She is a professional and has a naturally lovely personality. I would recommend Dr. Hetal to everyone. She is the best dentist I have ever had.