Consulted Dr. Suraj Lunavat (Urologist) for Urology Consultation
I recommend the doctor
Happy with: Treatment satisfaction
I had booked my appointment with Doctor at 7.30 pm on 08 Aug 18. I was in time in Receiption. Entered my name and mobile No in the waiting Regiter.
I was sitting there for my turn but the Receptionists send other patient. She was not aware that who was first and who was next.
Wasting of time of the patients.
Secondly the Dr Must Read Lab report carefully because patient have expended hundred of rupees for the lab investigation.
He should explain each test to the patient.
Dr. Suraj Lunavat replied
Thanks for your feedback. Regarding the follow up appt time issue I take full responsibility for the actions of my staff and would like to apologise for the same and appropriate action in this regard has been taken. Kindly note that your first consultation was done by me on Sunday evening to cut out the waiting time as per your humble request . In some situations it may become difficult to stick to strict timings as discussion with prior patients may get prolonged. Regarding the test issue all relevant results including the sonography report were discussed and appropriate treatment as per standard Urology guidelines was prescribed. Nevertheless you are welcome to come to the clinic any time to discuss further queries . I always strive to provide full care and comfort to my patients. best regards and apologies for inconvenience Dr suraj Lunavat.