PLUS health plan members will have access to their own team of doctors on the Practo app across 20+ specialities.
1. You will be connected to a doctor in less than 60 seconds.
2. You will be able to communicate with the doctor through text, voice call, and video call.
3. Each consultation will be free of cost and will be completely private. Only the respective patient and the doctor will be able to access the consultation.
To prevent the abuse of Practo Plus plans:
1. You can use a maximum of 5 free online consultations per day per plan.
2. You can use maximum of 15 free online consultations per month per plan.
3. Each member can have 1 active doctor consultation at any given time. A consultation is considered active for 60 minutes
This has been done to ensure the doctor’s time is valued. If you reach any of these limits and still have a genuine need for consultation, feel free to reach out to our support for another free consultation.