Scheduling of appointment and conduct of consult and procedure is all commendable. Although waiting is the only pitfall to the whole thigh since you'd think that's the purpose of having an appintment in the first place. But the nature of the visit makes it understandable.
10 months ago
It was delightful. I just wish the secretaries or assistants were as aware of what they do or to be able to make confident decisions and responses to clients. But they may be new and it can be a work in progress anyway.