Consulted Dr. Shweta Goel (Ophthalmologist/ Eye Surgeon) for Eye Checkup - General
I do not recommend the doctor
Hoped for better: Explanation of the health issueTreatment satisfactionValue for money
Saw the reviews which looked good but I didn’t have a satisfactory visit. Took my aged father there and she gave unclear, complicated answers. She was busy promoting the clinic and her prescribed medicines only. And then there have been repeated reminders coming to give feedback. I wanted simply to know if my eye number is the same or has changed but did not get a clear answer.
Dr. Shweta Goel replied
Thanks for Feedback
Doctor's aim is to examine, explain the patient about their eye conditions and treat as per standard protocols. I did the same.
You father had eye issues (one of them was retinal - diagnosed & treated elsewhere - years back) still you are visiting any eye doctor after 3 long years, this shows how responsible you are as a patient ( and in return you want, that doctor should treat you in matter of minutes and that too on your advices & instructions).
I explained you, in simple normal language which any person can easily understand. If you had doubts you should have asked any number of questions. I was ready to answer any number of times. I never refused to answer your questions.
About feedback - my clinic staff usually gives one call or message to the patient after consultation and ask if they have any query they can drop us message and we will answer (free of cost), for you if this is the problem, then we are extremely sorry.
We never asked you to collect any medicine from our clinic. So how are we promoting our medicines ?
Wishing good health to you & your family.