7 months ago
Happy withTreatment satisfaction
I book this doc due to good reviews on Practo & I was always coordinating directly with Dr Sushma only till I reached to the clinic but surprisingly another Jr. Doc started inspection of my teeth without informing me that she is not Dr Sushma.
I had some doubt on her as I already saw the pic of actual doc on Practo,So I asked are you sure that you are Dr Sushma?Then she told me no Dr Sushma is not here and can come soon if you want.
I refused my treatment Thru her and demanded to call main doc only.
It took >1 hour to doc to reach at clinic after she informed her as Doc was in a Gym as per her.
So my request to all is that pl confirm the original doc always before let them start your treatment as many senior doc use their asst to get the treatment done even in their complete absence and charges the fee of a senior doc.
Later Dr Sushma treated me very nicely as an expert and I was then fully satisfied by her.
Dr. Sushma Mendon replied
Thank you for the feedback. Please accept my apology once again for the delay. My gym is at Four Points Vashi and i was stuck in a terrible traffic mess outside Inorbit due to some Saturday Sale there. Didnt imagine it would take so long to reach Nerul but it did. I am so sorry for the Inconvenience it caused .