Surya Hospitals

Extremely proactive, very strong commitment and sense of responsibility, deeply empathetic, near 24/7 availability for patient, always flexible to accommodate the patient’s needs, very professional yet so humane, permanently cheerful, humorous and warm.

These are how I would try to summarise Dr Poonam Nautiyal in a few key words.

My wife and I had an earlier unsuccessful pregnancy primarily due to the negligence and lack of responsibility of our previous obstetrician. The event was extremely traumatic for both of us. So the second time, we were quite concerned about getting a good obstetrician, especially who can manage the deep set fear and trauma of my wife, and help us conclude the pregnancy successfully.

We searched in Practo, and found Dr Poonam, amongst a few others. But we liked her profile since there were many good reviews about her.

It’s been about 9 months since we have been interacting with Dr Poonam. During the course of time, she managed to create an environment of safety and trust for my wife, through consultations to the extent that my wife got deeply attached to her emotionally. In this time interval of 9 months there have been times where Dr Poonam was unavailable for physical consultation for a couple of weeks. But she provided us with a backup doctor to handle any emergencies. Even while she was travelling, Dr Poonam was still always available for telephonic consultations. Hats off to her dedication. Her concern for my wife seemed similar to her own daughter.

We are now the happy parents of a newborn baby. The baby was born in Surya Hospitals via Cesarean (because of the previous mishap we didn’t want to take chances). Prior to the surgery, Dr Poonam had let us talk to one of her patients who had just delivered via Cesarean to check how easy or difficult it is to recover after a Cesarean, and associated first hand experiences.

Dr Poonam helped us with the hospitalisation. She also explained to us that we might need an attendant for the mother and baby post operation and gave us references for attendants. She was extremely supportive for all our requests. She got her own team to perform the operation. It was done at the exact time of our choice, the surgery went perfectly well. She even invited me to be there physically in the operating theatre so that I could provide emotional support to my wife during the surgery. I have found Dr Poonam extremely thoughtful and sensitive in these matters - she comprehends these innate needs of a to-be-parent couple so easily. Her emotional intelligence must be extremely high.

The operation has gone very well. My wife recovered extremely fast from the operation and was mobile within a couple of days (we thought it would be weeks).

In a world where there are so many reckless doctors (like the one we had the misfortune to consult for our first baby), it is doctors like Dr Poonam who bring back our faith for the medical profession.

I am humbly thankful, grateful, and fortunate, as a husband and a parent, to have been blessed with an angel like Dr Poonam.

For any expectant mother / father, I will highly recommend Dr Poonam - you will be in very safe hands, and I am talking from the perspective of a first hand wonderful experience.

I recently had the privilege of being under the care of Dr. Poonam Nautiyal for the delivery of my baby, and I cannot express enough gratitude for the exceptional care she provided throughout the entire process. Dr. Poonam's approachability, availability, and dedication to addressing all my questions and concerns truly made my experience unforgettable.

From the moment I first met Dr. Poonam, I felt at ease. She has a warm and welcoming demeanor that instantly put me at ease during what can be a nerve-wracking time. Throughout my pregnancy journey, she was always available, whether it was for a scheduled appointment or an unexpected question that arose. Her availability and willingness to provide support whenever needed were immensely reassuring.

What truly sets Dr. Poonam apart is her commitment to ensuring her patients are fully informed and empowered throughout every decision-making process. She took the time to explain in detail every aspect of her decisions, ensuring I understood the reasoning behind each step of the way. This level of transparency and dedication to patient education not only alleviated any anxieties but also fostered a sense of trust and confidence in her expertise.

Dr. Poonam's professionalism, coupled with her compassionate approach, made my birthing experience smooth and positive. She was by my side every step of the way, offering encouragement and guidance, which made all the difference during such a significant moment in my life.

In conclusion, I wholeheartedly recommend Dr. Poonam to anyone seeking exceptional gynecological care. Her approachable nature, unwavering availability, and commitment to patient-centered care truly set her apart. My experience under her care was nothing short of excellent, and I am incredibly grateful for her support throughout my journey to motherhood.

I have taken the help of someone to translate this review into English from Nepali. I do not have words to express my gratitude to Dr. Hegde. She is a genius. I am from Nepal and have been suffering from leaking of urine since many years. A few years ago, another doctor had performed a botched surgery that failed. The leaking or urine increased and had made my life really difficult. I would smell of urine daily. Even if I moved a little, i would leak a lot. I was very frustrated.

I visited many senior doctors and it was very difficult to find the right solution. Then someone recommended that I visit Dr. Hegde. She is a pioneer in three dimensional ultrasound of the pelvis and she can do sonography to understand where the previous sling is located and why it is causing problems. I was told that she is the only one who could diagnose what was going wrong and give the right treatment.

Dr. Hegde was very kind, warm and patient. She questioned me in a very detailed manner and understood the problem thoroughly. She did ultrasound and found out the position of the previous sling. She said that when i coughed, the sling was pulling apart the neck of the bladder increasing leak. She said that a repeat surgery would be needed to remove the previous sling and to take care of the leak. I had major financial issues and she was very considerate about that. She did a test called Urodynamics at very low cost to understand every issue with my bladder. She performed the surgery in the Government Hospital in Mumbai for free where she does charity work every morning.

The care was really considerate even though it was in a government hospital. I am very lucky that Dr. Hegde entered my life. She is truly a boon to society. She does charity work through her NGO also which is working throughout India. Please look up online and you will be amazed at her dedication to the women and children of India. Thank you for your help Dr. Hegde

Dr. Hegde has been an angel for my mother. My mother suffered from immense pain in the lower region of her abdomen for many many years. We approached so many doctors but nothing worked. One doctor finally told me that they would have do a major surgery that will remove her bladder and create a urinary diversion to the abdomen. She was very depressed hearing this and she was in a bad state for many years. We did not know what to do. We had also exhausted all our financial resources. We met Dr. Hegde when we had given up all hope. Things immediately transformed when we met her. Her warmth and kindness gave hope to my mother for the first time after many years. She gave us a lot of time and held my mother's hand when she cried. Yet she was professional where needed and guided my mother through the entire treatment process with a calm steady hand. Dr. Hegde is the best doctor we have ever met The only procedure my mother had to undergo was cystoscopy. And all other treatment was non-operative. My mother had a severe problem peeing in addition to the pain. Dr. Hegde explained that it is because her pelvic muscles were contracted in response to the pain. Dr. Hegde did biofeedback therapy for my mother weekly in which she was taught how to keep her lower muscles relaxed. It was really helpful as the spasm in the muscles was responsible partly for the severe pain. My mother also was put on a strict diet and several medication to rebuild the lining of her bladder.

My mother is pain-free now and goes for walks in the evening and has regained a good quality of life. We understand that the condition is chronic but we are confident that under the guidance of Dr. Hegde, my mother will have a good life.

My mother was suffering from bladder incontinence , constant pain in urination and very frequent UTI. Due to all of these she used to have insomnia and in depressed state seeing herself confined at home . Her this social and physical health had put her mental health in despair too .

A patient of sugar and BP she had other medical complications too . Inspite of showing to various doctors for last 3 yrs all of us were worried for

Her and tired to

Understand the reason of her being like this . A dear friend suggest me to Dr.Aparna Hegde with her great. Out of work n experience on the subject I had instant faith in her abilities and hope that my mother has come to the right place finally .

DR.Aparna Hedge and her team were always very patient n given all of us enough time to counsel about this new term we heard in our lives and the path we have to choose for her recovery .

Dr. Hedge told us that along with other medical procedures and protocols she has to follow a regimented diet and excercise along with meditation in her daily routine .

I must say with each passing week I saw that her health graph was going better n better . Thanks to their weekly guidance and adherence to their guidelines has changed the total trajectory of my mom’s life for which I had almost left hope for .

DR. Aparna and Dr. Vaishali handled this case with utmost love n tenderness and I m

Deeply grateful to find that smile on my mom’s face back after 3 yrs . She has gained her confidence to travel alone .. to find happiness in world and being so grateful to this opportunity to live life fullest .

Her physical and mental health has come back with just 3/4 months of following the diet , bladder instillations , pelvic muscles strengthening and meditation to calm her mind .

Thank you so much Dr Aparna and Dr Vaishali for being angels in true sense to bring happiness back to people’s life 🙏🏻

Health is the true wealth has proved to me and many in last few months .

Ever grateful to you

Your lovingly,

Shiva

Dr. Anju Hazari is absolutely outstanding gynecologist!

We started consulting her in April, 2020 during my seventh month pregnancy and delivered our baby via C section on July 9, 2020. Due to Covid, she suggested we do video consulting as much as possible to avoid risk. However, for physical examination she called us to a clinic which was near my house. She never made us wait for any appointments and she is very punctual. She guided us step by step throughout my pregnancy and post delivery as well. She heard our concerns very patiently. She made us undergo countless BP checks, Sugar checks and blood test ( towards the end we were tierd :) ) but today we realise how important these tests were in order to have a healthy baby and we are very grateful for her guidance. Doctor Anju is detail oriented and extremely meticulous in recording every issue or concern raised by me during pregnancy and post pregnancy. After delivery she has constantly followed up on my health and baby's health. I completely trust her judgement.

To sum up, in my experience she is an excellent doctor because she is always available, polite,extremely patient, accurate guidance, constant follow ups on WA and phone,

My mother Charulata 75 is taking treatment from Dr. Aparna Hegde since 9 months. She was suffering from extreme urinary inconvenience and had to visit the loo 20-30 times a day, almost 15 times at night due to which her overall quality of life and confidence was deteriorating. When we went for the first time, Dr Aparnw was so nice and friendly . She explained us the issues at hand in a systematic manner and without any surgical intervention, has today managed to solve more than 70% of her issues. My mother is on some medicines, is doing physiotherapy regularly with Dr Vaishali and some diet changes. My mother has regained her confidence of going out and having a social life. I'm extremely grateful to Dr Aparna for her expert treatment. Special thank you also to Dr. Vaishali, who has very patiently been treating my mother through the physiotherapy sessions and like a daughter takes care of my mother. Dr. Aparna is genuinely concerned about the well being of her patients and gives the accurate solutions to the patients problems Highly recommended!!!

My wife had prolapse of urinary bladder which was operated laproscopically in the last year by a gynecologist in Navi Mumbai. It prolapsed while coughing within three months. We were destined to show it to Dr. Aparna Hegde, a well known Urogynecologist in Mumbai on the recommendation of my daughter. Dr. Aparna's methodical study of the problem faced by my wife & the surgery conducted thereafter gave much sought after relief to my wife with the highly successful Leforte colpocleisis method. Her ever ready smile, reassurance to the patients & her easy approachability always kept the patient at ease & confident. The most important point realized by us is the dire need of visiting a urogyneic doctor like Dr. Aparna Hedge for the type of problems like of any prolapse, urinary leakage & hysterectomy. Her team consisting of Dr. Vaishali & other assistant Urogyneic doctors gave good service & treatment. We are lucky to have Dr. Aparna Hegde as our Doctor & are proud of her professionalism & achievement.

I travelled from Kenya to visit Dr. Aparna Hegde in MUMBAI for re-occurring uti infections and stress incontinence. I had an online consultation and she recommended I fly to Mumbai after our chat. I had both the issues for the past 5 years and within the past one year they increased . I was being treated by doctors but with no results a

and both my issues increased. I decided to fly to Mumbai to visit Dr. Aparna who was recommended by a family friend doctor. This was the best decision I made!! She recommended a surgery to help my SUI and treatment of medicines for my infections( which was not an infection but an inflammation). I highly recommend Dr. Aparna for the outstanding care provided to me during my surgery, after care and for the full time i was in Mumbai. Her expertise, professionalism, and compassionate approach made the entire process reassuring and positive. I'm grateful for the excellent medical care received from the team and Dr. Aparna Hedge. Thank you Dr. Aparna , Dr. Vaishali and team.

it was the most wonderful experience to have met Dr. Hegde. She is the best doctor I have ever met. I had problems emptying my bladder. A few times I just could not pee and my bladder bloated up with over 1000 ml of urine. This led to damage to my bladder muscle as a result of which I was having overflow of urine and leakage. I was put on catheter for weeks endlessly by various doctors which led to several bladder infection episodes and severe pain. I was suffering so much. Several doctors dilated my urethra but the problem would recur in a few months. No doctor could diagnose my problem. At that time I was referred to Dr. Hegde who performed Urodynamics and diagnosed that I had the problem that I was not relaxing my pelvis and the urethra while peeing which led to the problem. She was really kind and patient when she explained the problem to me. Half my worries were resolved just by talking to her. She did biofeedback therapy for relaxation for me and my problem is completely resolved. I am extremely grateful to Dr. Hegde. God bless her!