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Fortis Hospital

Fortis Hospital

Fortis Hospital

4.0
(1091 patient stories)

Mulund West, Mumbai

Multi-Speciality Hospital

•Established 2002•261 Beds•

94 Doctors

Wheelchair accessibility available

Common questions & answers

Q: What are the Visiting hours for IPD Patients?

A: 4pm - 7pm (only 2 visitors at a time will be allowed)

Q: Does the Hospital have a Cafeteria?

A: Yes

Q: Visiting Guidelines for ICU?

A: 5pm-7pm Only 2 visitors closely related to the patient

Q: What is the Admission Process?

A: Planned - Patient visit doctor and then doctor advise admission and date is decided for admission. Patient needs to fulfill TPA process before admission if required. Emergency admission. EMO checks and advice admission if required. In surgery - PAC needs to be done before admission

Q: How can I get a discharge summary?

A: Discharge Summary will be given to the Concerned family member at the time of discharge of the patient

Q: Can a family member spend a night with the Patient? Will this be at an extra cost?

A: 1 attender is a must There will be no charges

Q: Does this Hospital provide International Patient Services?

A: Yes

Q: What are the Diagnostic Imaging Services available at the Hospital?

A: Computerised Tomography Scan (CT Scan) Magnetic Resonance Imaging (MRI) Magnetic Resonance Guided Focused Ultrasounds. Mammography Ultrasonography (USG) Interventional Radiology X - Ray Positron Emission Tomography Scan (PET-Scan)

Fortis Hospital, Mulund, Mumbai


Brief History/Overview:

A leading healthcare facility that strives for the betterment of the patients. The vision of these hospitals is “To be a globally respected healthcare organization known for clinical excellence and distinctive patient care”, with the mission of “Saving and Enriching Life”. Fortis Hospital in Mulund, Mumbai is a 5 times JCI accredited. It is a 315-bed hospital providing tertiary care and a range of diagnostics and treatments. Fortis Hospital, Mulund, Mumbai is Maharashtra’s biggest transplant center for multiorgan transplant and is Mumbai’s first advanced with a surgical robot.


Meaning of the Fortis Logo:

The logo of the Fortis brand projects is a symbol of human values such as trust, ethics, service, and quality. The union of the green color hands and a red dot represents Fortis’ path to healthcare. The green color of hands represents compassion, nurturing, generosity, wellbeing, and health. The red dot stands for energy, spirituality, courage, and a symbol of good luck.   


Admission Process:

  • To admit a patient in the Fortis, one should get an admission note from the doctor and need to give it to the admission counter.
  • If the patient is insured, then the patient will be sent to the insurance desk.
  • A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.

Discharge Process:

  • The discharge process will be handled by the respective IP co-ordinators.
  • The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
  • If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
  • Finally, the bill will be handed over to either patient or caretaker. 

Guideline for Visitors:

  • At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
  • For the safety of the patients, the visitors are limited during visiting hours.
  • Visitors under 12 years old are restricted on patient floors to protect children from any infections.
  • Before & after visiting, sanitation of hands is mandatory.
  • Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation. 

Patient & Attendant Responsibilities:

  • Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
  • Updating the doctors and nurses about the effectiveness of the treatment or operation.
  • Should bring only necessary items to the hospital, leave valuables at home.
  • By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call.
  • The attendant or patient handles keeping appointments on time. If not, call the doctor or hospital. 

Patient & Attendant Rights:

  • Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
  • Protection to your privacy and confidentiality in treatment options, and examinations.
  • A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
  • Protection from physical mistreatment and carelessness.
  • Either patient or attendant can request a copy of their medical records. 

Location Selector in Mumbai:

  • Fortis Hospital, Mulund - Mumbai
  • Fortis S.L.Raheja, Mahim - Mumbai
  • Fortis Hospital, Kalyan - Mumbai
  • Fortis Hiranandani, Vashi - Mumbai

Hospital Speciality:

  • Cardiac surgery
  • Oncology
  • Orthopaedic & Joint replacement
  • Urology
  • Neurosurgery
  • Gastro sciences
  • Critical care
  • Bariatric & Metabolic surgery
  • Blood disorders
  • Breast surgery
  • Cosmetology 

Hospital Facilities:

  • International patient care
  • Pharmacy
  • Operation theatres
  • Ambulance service
  • Blood banks
  • Diagnostic center
  • ATM services
  • Car parking
  • Cafeteria
  • Security
  • IP manager
  • Linen, and Laundry
  • Housekeeping
  • Allied service manager, OP manager, Guest relation manager  

Visiting hours for in-patient wards:

  • In-wards - 10 am to 11 am
  •                   4 pm to 7 pm
  • ICU - 11:30 am to 12:30 pm
  •           4:30 pm to 5:30 pm
  • Emergency services - 24 hours

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