Fortis Hospital - Mohali

(590 patient stories)

Phase 8, Mohali

Multi-Speciality Hospital

•Established 2001•344 Beds•

93 Doctors

Wheelchair accessibility available

Common questions & answers

Q: What are the Visiting hours for IPD Patients?

A: 10am to 11am, 4pm to 7pm

Q: Does the Hospital have a Cafeteria?

A: Yes

Q: Visiting Guidelines for ICU?

A: For visiting ICU, one should sanitize the hand and wear disposable shoe cover. 1 person at a time and only with pass is allowed for a maximum of 10 minutes.Comply with safety and security procedures. Wear and display their visitor identification card at all times while in patient/restricted areas.

Q: What is the Admission Process?

A: Patient has to collect admission note from the doctor and submit into admission counter. They will follow up with the patient and if the patient has insurance first patient has to go the insurance desk, check his room category. They will generate a Unique Identification Number (UID) for the patient and all the medical records will be maintained and stored by the hospital for all future reference.

Q: How can I get a discharge summary?

A: Discharge summary is handed over to patient/relative at the time of discharge.

Q: Can a family member spend a night with the Patient? Will this be at an extra cost?

A: One attender is allowed without any extra cost

Q: Does this Hospital provide International Patient Services?

A: yes

Q: What are the Diagnostic Imaging Services available at the Hospital?

A: Computerised Tomography Scan (CT Scan), Magnetic Resonance Imaging (MRI), Mammography, Ultrasonography (USG), Interventional Radiology, X-Ray Positron Emission Tomography Scan (PET-Scan)

Fortis MedCentre Hospital, Mohali, Chandigarh

Brief History/Overview:

This hospital is a satellite unit of the Fortis Hospitals which is located in Mohali, Chandigarh. This hospital provides the best quality of healthcare to patients from suburbs or the city of Chandigarh. Fortis MedCentre Hospital is registered for AERB, PC, and PNDT Chandigarh administration. The integrity of this chain of the hospital is due to its principle of honesty and openness. This hospital is accredited through the Joint Commission International (JCI), NABH, and the Medical Travel Quality Alliance (MTQUA) and thus ensures in giving the highest standards of medical services.

Meaning of the Fortis Logo:

The logo of the Fortis brand projects is a symbol of human values such as trust, ethics, service, and quality. The union of the green color hands and a red dot represents Fortis’ path to healthcare. The green color of hands represents compassion, nurturing, generosity, wellbeing, and health. The red dot stands for energy, spirituality, courage, and a symbol of good luck.

Admission Process:

To admit a patient, one should get an admission note from the doctor and need to give it to the admission counter.
If the patient is insured, then the patient will be sent to the insurance desk.
A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.

Discharge Process:

The discharge process will be handled by the respective IP co-ordinators.
The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
Finally, the bill will be handed over to either patient or caretaker.

Guideline for Visitors:

At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
For the safety of the patients, the visitors are limited during visiting hours.
Visitors under 12 years old are restricted on patient floors to protect children from any infections.
Before & after visiting, sanitation of hands is mandatory
Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation.

Patient & Attendant Responsibilities:

Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
Updating the doctors and nurses about the effectiveness of the treatment or operation.
Should bring only necessary items to the hospital, leave valuables at home.
By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call
The attendant or patient handles keeping appointments on time. If not, call the doctor or hospital.

Patient & Attendant Rights:

Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
Protection to your privacy and confidentiality in treatment options, and examinations.
A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
Protection from physical mistreatment and carelessness.
Either patient or attendant can request a copy of their medical records.