The dentists and medical personnel associated with Gerochi dental are patient and willing to listen to every concern and answer every question in detail until all your concerns are addressed. My story started Nov. 2017, when I had 2 teeth side-by-side to abscess in the middle of the night before I was to fly home the next day and having to reschedule my flight. Needing a dentist the next morning, I went online and read many reviews before settling on Gerochi dental practice. I was very impressed with their friendly customer service and cooperation with my needs, then very impressed with how high-tech and thorough they are. The office is presentable and clean, which is important to me. Long story short, my teeth were pulled, some of the root could not come out with the tooth and Dr. Rico then surgically extracted the remaining roots and sutured my gums. They gave me all the proper protocol treatments and medicines I needed, including antibiotics and pain meds. I opted to have implants done since I would be returning 3-4 months later. It is now March 2018 and they began the implant process yesterday by drilling into the bone and placing the pins. The anesthesiologist sat down with me prior to the procedure and explained everything in detail and asked if I had any other concerns. Again, very thorough. When I woke, they had prepared mushroom soup for me so that I could take my immediate meds with no stomach upset. After returning to the hotel and the anesthesia wore off completely, I had no pain. I didn't even take a pain pill. Today, the day after, I am eating pain free on the other side of my mouth, of course, and there is no bleeding from the incision. All I have to look forward to now are the teeth to be placed when I return in July. I realize that everyone reacts differently, depending on his/her situation and procedure done; this is just my experience. I have never been more satisfied with a dentist, including their fairness with their pricing. I'm writing a detailed review because this is the kind of review that I want to read when I'm searching for something new. Hope this is helpful.