Visited For Anxiety And Depression
I recommend the doctor
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfaction
Good part : Era ma'am is extremely empathetic *** ************* and will help you get better through whatever you're going through. In my opinion, she's the best therapist in the city.Bad part : Wait time in incredibly long. I waited 2hours 30 minutes for a 45 minute session. The receptionist is rude and said "Practo wacto" appointments aren't relevant, one has to call him to book timings. He decides the timings. Also, you can't pay by card or Paytm. Another point he made was, ₹1200 is relevant for a 30 minute session after which one has to pay ₹200 per 15 minutes.
Dr. Era S. Dutta replied
Thank you for your kind words.
We appreciate the honest feedback. We have taken in account your concerns and raised them to the relevant authorities.
We also appreciate you clarifying that yes, the time slot of 30 minutes is indicated at Rs 1200. Beyond that for every 15 minutes is Rs 400. This is to control the wait time and to ensure quality care to everyone.
Team Mind Wellness