CK Birla Hospitals | RBH

I went to Dr Vibha hearing all the good stories, but for us, it turned out to be one of the most chaotic experiences. Here is how:

Day 1: Met Dr Vibha, did all the tests, asked to show up for operation at 6AM the next day. So far, all good and nice. Loved talking to her and how she made my wife comfortable was nice!

Day 2: We reach hospital at about 6.30 (and this is where the story starts). My wife goes through registration, pre-op formalities, vitals check, and then waits for the OT call. After a long wait of about 30 mins (wait is not an issue, but its important to note that we were all set for the procedure which was scheduled at 8), the OT calls. Went to the OT and met the friendly anesthetist Dr Purohit and my wife's bed goes close to the door for the entry to OT. All of a sudden a staff comes out from that door, asks staff to hold my wife, goes to OT counter to murmur some words at the counter, they both giggle, and the OT staff comes to us and straight away says that they cannot take us right now cuz we were late! I was shocked hearing this. Anyway, I asked, when is the next slot, and they said they don't know. We just need to wait in the room. So we went to the room. After an about 3.5 hour wait, when we heard nothing, we decided to move to another doctor and hence chose Dr Namrata. The procedure happened in the next 1 hour, she was very supportive, and my wife was feeling fine in just 3 hours (less than the time we waited just to hear from the doc). CK Birla staff was all ears for us, so that's good.

Looking back at all of this here is what made me unhappy and worried:

1. If we are late (and I agree that being late was wrong), tell us on the gate that we need to leave or wait for 5-6 hours. What is the point of putting the canulas, increasing patient anxiety, infusing antibiotics, etc just to 'teach a lesson' to the patient. We left 2 kids at home just to get revenged by the doc?

2. Were we really late if we were waiting for 40mins before the operation theatre called? Don't know if this is normal, but I can't comment as I am not a doctor.

3. If someone/hospital is so tight on schedule for hospital appointments , how can they not know the next available slot (even if it is 20 days later?)

4. BIGGEST QUESTION THAT GOT ME WORRIED Is it right for a doctor to not focus on patient well being just for whatever personal reasons? Ok, we are late, so take the attendants in a different room and humiliate us, but keep patient mental and physical health at forefront! Am I expecting too much from the ethical side of the doctor.

Well. This is my experience and I hope no one goes through the same. Thankfully all that ends well is good!

Had C section delivery on 20th March by Dr. Vibha Chaturvedi in CK Birla Hospital.

After 5 months of unsatisfactory guidance by different gynaec doc, we finally came under guidance of Dr Vibha.

Dr Vibha provided timely guidance and thorough checkup. She took care of all the necessary and emergency needs. She is very attentive and professional. Not once I feel I have been misguided or unnecessarily called for.

During delivery, she tried everything for normal delivery but when she felt it might be harmful for the baby she called for C section. Here also, she did a wonderful job and all procedure and checkups were properly provided.

I would definately recommend Dr Vibha for any gynaecology related assistance. She is very professional and expert in her field.

I would also like to add Rukhmani CK Birla is one of the best hospital in Jaipur and staff is very professional. It is one of the best managed hospitals I have seen. All transaction are transparent. All services are according to standard of 5 star Hospital. Adding that I would say it is quite reasonably priced.

On 5th feburary 2020 midnight My little brother Shivam Panchal had a accident his condition was so critical. He have multiple fractures in his head. His Head right side bone was damaged and almost 70% of mind was damaged. On 6th Feb Morning Dr. Krishan Hari shamra did his first surgery and remove all the tissue which are hardly affect the mind and dr. Told us that if his condition will not improve then he will need to do one more surgery. after first surgery they put him in MICU on full observation of a medical Team and they keep it on record that every movement of my brother. After 10 to 11 Days my brother opend his eyes and then they shift him in normal ward. Day by Day on Dr. Krishna Hari Shamra sir observation his condition improve very fastly and after 25 day observation dr. fit bone of his head. My Brother Condition is very good right now. We Spend Nearly 30 Days in CK Birla Hospital Jaipur staff of Hospital is too good and Hospital is also Neat and clean.

Me and my family is very thankful to Dear Dr. Krishna Hari Sharma. He is 110% of on his words. He Came like God in our life's. He gave my Brother second life and make us fully hopeful where we Losted and he always talk with us very friendly and explain all the things very carefully. He is good nature person. If anyone dont know what to do for whatever they are sick just go to Krishna Hari sir He is the real life Kabir Singh.

I visit the doctor on 29th oct, 2022, I have already taken the appointment... After waiting for half an hour approx I was called, but to my surprise the only question which Vibha Chaturvedi ask was whether u go with cash or insurance * *** ******* ** **** **** * ** ** **** ********** ** ******* ****** ****** **** ********* ******* I am a govt employee and every month few amount has been deducted from my sal and on behalf of that govt provide us rghs facility. So when I said rghs instead of cash/insurance in which she was not at all interested she rudely reply I don't take deliveries other than cash or insurance... Jr doctors will see u, *** *** ****** * ****** ****** ******** *** *** ** ***** **** *** ***** ********** *** ** **** * ** * ****** *** *** ** * **** *** ****** But .... She didn't ask a single question to me regarding my health issue or anything. *** **** ******* *** ***** ***** **** **** **** *** **** ** **** This is just my 6th week running and she was all talking about delivery, **** **** ******** ** **** * ****** **** * *** **** ******** i won't refer anyone to ever go to this lady. ** **** **** *** *** **** *** *** *** **** ******* *** **** ** ******* ******* ****** ** ******* ** ****** ***** *** *** * ** ** ** ****** ****

Genial, proficient and attentive to details- these are the words that come to my mind whenever I see Dr Puneet Gupta at C K Birla Hospital. His decisions are spot on and his soothing touch and persuasive approach motivates patients to overcome feelings of melancholia . In my humble opinion we need doctors like Puneet Gupta to deal with intricate issues pertaining to public health and institutions like CKB/RKB to expedite the process of R&D in the sphere of medicine that certainly would help improve quality of life in our country. With deep regards. Laxmi Dudani.

The experience with doctor was the best, he was too way friendly and explained everything in detail.

But the staff was horrible one I ever faced nothing was managed at all. I had an appointment of 2:30pm, still I had the feel of "bus stand" to get into doctor cabin.

No management skills people without appointments were also allowed to visit at the same time and even though after having the appointment I was the last one to be treated by the doctor.

I had to wait for more than 50 minutes (even after having an appointment) for my turn. I understand the life of doctors there can be emergency anytime but when the doctor is in cabin atleast the people with appointments should have been given preference rather than patients without appointments.

Respected sir l realised that the treatment given by you. Is the best but more over faith on you is complete recovery as you say that it is a matter of faith your greatness is this when a patient sit infront of you listen his. Herproblem with full attention you never care that how many patients are waiting out side in your clinic only first dose is enough for full treatment as i realised my next generation will also knock your door me and my family members are very gratefull to you charan sparsh to you from my all family members

Dr. Lalit Modi is so down to earth, smiling person n expert in convincing the treatment he is giving looking to the reports of diagnosis and patience condition. ** *** ** ** ******** *** ** *** **** ******* ** *** ****** All queries were addressed properly n logically. I will recommend him to my nears and dears.

Last but not the least, the hospital is not carrying any Covid protection means no sanitizer n thermal scanning at the entrance as well as at the concerning receptions while again Covid patients are increasing nowadays.

Thanks.

I visited Dr. Godara after one of my cousin referred him for treatment of my wife who had Covid for past 10-12 days and saturation had dropped below 90. HRCT Score was 20/25. Luckily we got admitted into CK Birla under his guidance and it was the best thing that happened to us. He is very skilled and competent and has a very sharp memory and remembers minute details even though he is very busy. He is very friendly, makes the patient very comfortable. Treatment is explained to the attendent very well. She started feeling better within 2-3 days. By god's grace and Dr. Godara's treatment, she is doing much better. We can't thank him enough. Thank you Sir.

Dr Godara is a very knowledgeable and excellent pulmonologist.My patient Geeta devi a heart patient was diagnosed with lung infection..She was very critical when admitted last week but she is recovering very faster..Credit goes to Dr. Godara and his team..Though patient is still under monitor at home care and hope that things will improve but the way how sir compiles every aspect of patient reports and medication is really commendable.

Most important thing to mention that doctor is very very punctual and always before time on IPD visits..

I wish you continue to shine and achieve excellence and success always.