Visited For Skin Disease Treatment
I do not recommend the doctor
Hoped for better: Doctor friendliness
I definitely not recommend the Clinic and the doctor to anyone as they lack in professionalism.they need better staff for sure. I had visited the doctor and she asked me for biopsy and i was agreed to that. However for some reason on the day of biopsy the lab technician dint turn up and they asked me for jubliee hills branch but later i informed the barnch that its not feasible for me to go there and i m happy to give sample on any other day in kukatpally branch to which they agreed and told that be there at the clinic by 10 am and lab technician will be there. On the day of visit when i called at kukatpally branch they told me that technician will nt be here , i was surprised and called jubliee hills and the receptionist told me lab technician is there at kukatpally branch. I told her he is nt there so she said madam nt required you go and do biospy. I said last time when i visited for my biopsy it was nt done coz the technician was nt there so they wasted my 40 mins on call doing calls here and there putting me on hold and i was calling in both the clinics but no proper response at all and finally when I requested that i need to talk to Dr shruti to confirm if the biospy can be done or not she said ok let me first talk to dr shruti and later she called back to me n said Mam Dr shruti told that if u want to talk come to Clinic. I was shocked listening to the statement.Just to get the clarity on something i cant invest my time and money only to come n talk to a doctor which can be done over a call. I was highly disappointed and I m very happy that I changed my Doctor and moreover no biopsy was recommended by her. I m happy that i saved my money, time and my health is in good hands now.
Dr. Sruthi Gondi replied
Thank you for such a detailed review. We regret the inconvenience caused. Despite you booking an appointment and cancelling it as per your convenience at both the clinics, and wanted to visit when the technician was not available in the clinic. Dr Sruthi agreed to do the biopsy herself and was ready waiting at the clinic with all the arrangements made. However, if our extended arrangements to do the service were un-welcoming then we really regret for the inconvenience caused.
Thanks & Regards,
Team Science Of Skin