Visited For Bronchial Asthma Treatment
I do not recommend the doctor
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
I took the appointment for my mother at 3 pm from the hospital. We reached in time but apparently she was unhappy with the time of appointment. If that is the case, she should inform hospital management that she doesn't want patients after 2.30 or so. She kept referring to the ENT without looking into the problems herself. She was not ready to listen to questions and would respond in ways like 'let me finish writing', 'I dont want to see bills, keep them separate'. I haven't paid the consultation to learn how to arrange reports in the file. The way she was asking my mother questions was very intimidating, she was not able to tell the entire problem and the doctor would cut us off often. After 2 visits, my question still remains as to why my mom's cough increased with no solution given. She said reports are all normal, but she wrote 4 additional medicines, with no explanation provided. I would not recommend Dr. Nalini. My first bad experience at continental hospitals, while I am visiting Continental since past 3 years now.
Dr. Nalini Nagalla replied
I am very sorry to know that you are not happy with my approach towards the care given to your mother. Please Let me assure you that I’m an experienced Senior Pulmonologist with a very caring and concerned attitude towards patient care and strive towards excellence in patient care. However we Doctors are also sometimes affected by work and personal pressures. I had to take my son for a checkup as he was not well and was tensed because of the same. I would like to explain about her condition in detail in person and can give her relief. Sorry for the inconvenience