Visited For Constipation Treatment
I do not recommend the doctor
Hoped for better: Explanation of the health issueTreatment satisfactionValue for moneyWait time
We were taken in for consultation around 12 noon whereas the appointment was for 11 am and we had reached well in time.The doctor continued to talk on his mobile rather than attending to us,despite already being late for the appointment.
I am not at all satisfied by the treatment as the medicines suggested did not suit me at all and when we visited on 1st Nov for follow up after fixing appointment at 5 pm,the doctor was not available and the counter personnel very casually and curtly told us that he is tied up in some procedure and will be available after 6 pm.
Dr. Atul Sharma replied
I'm sorry for her experience but circumstances are not in doctors hand. First day when she came I was busy in procedures and with other patients who came earlier to her . If doctors is talking on mobile it does not mean that he is neglecting his patients. Getting phone calls through emergency, wards, hospital staff, nurses and patients is also part of my job. I remember she was annoyed and I spent about 30 to 45 min on her. For her problem of constipation since many years she needs proper investigations, counselling and treatment with which she was not comfortable with. On follow up again I was busy in ERCP and she was not willing to wait for me.
In my opinion if patient does not have time to wait for a doctor who is really busy in some procedure then she may not have any patience to get herself relieved of her chronic problems.