Consulted Dr. Rekha Thakur (Gynecologist)
I do not recommend the doctor
Hoped for better: Doctor friendlinessWait timeTreatment satisfaction
I visited with my mother to get her a rabies shot early in the morning. The doctor was all pleasant at that time. When it was time to get the follow up shot, we couldn't go to her clinic (Wellstar, Sec 57, Gurgaon) and the same shot wasn't available at most places in Delhi. I called up the doctor and asked her very politely about what can be done. She snapped at me and replied like she was doing me a huge favour. Moreover, the way she was talking made me feel like she just wanted me to go away and didn't inspire any confidence in her recommendation. I had to call up another doctor to verify her claims. Oh, and all this happened because she forgot to give us a prescription after her consultation.
I'm sorry that all of us aren't as well versed in medical science as you are Dr. Thakur. But you need to realize a big part of your job is to assuage the fears of your patients. I'm glad that none of my family members had to come to you for any OB-GYN issues.
I would definitely not recommend her to anyone else unless she works on her bedside manners.
Dr. Rekha Thakur replied
Hi Ishan, I am sorry if you were not satisfied with our services. My team members helped with all informations over the phone. I was not in town but I
attended your call and helped you with alternative treatment incase the medicine was not available. You also rechecked my claims with other doctor. This says that i did help you with the solution. STILL you are unhappy I am sorry and we shall try to give you better service next time incase the need arise. Regards.