Sai Siddhi Urology and Multispeciality Hospital

The Dr. is good but one of his staff member is rude. I had booked a follow up appointment through Practo to which this staff called me to change the timings which I readily accepted. When I arrived at the hospital I was informed doctor will come in an hour and when I queried receptionist she said doctor was available at the initial time (fixed through practo) and she doesn’t know why we were offered a new time. On calling back the same number I had received call from we found this other staff was sitting in other room and asked us to wait 45 min (which we did). Still no sign of doctor we said how much more wait to which the guy responded “aapse nahi hoga aap ja sakte ho. Koi aur Doctor dhond lo”.

My initial consultation with Dr. was good but now I don’t feel I would like to visit this hospital again. I understand waiting if doctor is busy but rude arrogance by staff is not acceptable.

The doctor was not available. Instead I was forced to pay 1000 INR for a doctor I didn’t know and trust. Due to the urgency I had to go and see that doctor and get a diagnosis ***** *** *** **** *** ***** There were no open ended questions to understand what am I going through. Pathetic experience. ***** *******

after waiting for 30mins and multiple calls doctor joined the video call so that i can explain the problem i am having. After 15mins of call the doctor told me he will be sharing the prescription with me however it has been more than 8 hours now and still there is now sign of the prescription. i have already paid the fees in advance expecting good experience however it has been a very poor experience. I had called more than 10 times and messaged doctor on practo multiple times and yet there is no response to any of my calls and messages. This is so unprofessional behaviour that the patient has to run after the doctor to share the prescriptions so that the treatment can be started.

I went the hospitel but doctor dont hav tym to meet patient. Even staff is not supportive when asked when docter reach.. so they were saying no idea... wasted tym time & money...