Citrine Clinic

I visited for acne treatment , she prescribed me face creams and medicines worth 16k for 2 months . Then I was told to go for 6 peels worth 20k I trusted her and paid such a big amount but not even a single benefit I got . During my last visit i had a kind of allergy on my face, the girl who did my peel told me to watsapp on their no if it gets worse n i followed the same from last 1 month i texted them, At first they asked me to send pictures but after then no reply whatsoever. Inspit of soo many follow ups not even a single reply i got.. ** **** ** **** ***** **** ****** * this is highly unprofessional behaviour i have been texting you with no avail.. ..It's really not done highly highly disappointed , will not recommend anyone at all.

Pathetic experience, had booked an virtual 2nd appointment. (First time I had visited the clinic).

While asking her about the medication, change in cream and also how to apply, she said “patients are awaiting outside” ,staff would call you and explain. Which was very unprofessional behaviour by Dr. Niti.

Also she had asked me to do several blood test previously and I wanted to discuss the same with her about the reports and while discussing that she was least interested to reply on the same.

The staff never called back again, I tried calling them but dint received my calls.

I tried to msg on same number where Niti had a virtual video session with me.

She read the msg and again no reply.

No professionalism and pathetic behaviour.

Now it’s been more than 20 days, yet no response.

I had a skin allergy which we couldn’t find a solution to for almost a month now. *** **** ** ***** ******** ***** **** **** ** ******* **** ***** *** ********* ***** *** ** ****** ** ** ******* *** ** **** ** ****** I called her clinic to book an urgent appointment, the staff being extremely rude told me to come back again the next day. Even after constantly telling them that it’s an allergy the staff very casually said they can’t do anything and wouldn’t give an appointment.

I texted Dr. Niti on her personal number after this and told her that the allergy had aggravated and I needed a some solution for it. It’s been 2 days and I haven’t received any reply from her side either.

I’ve been consulting Dr. Niti for over about 5+ years now. She’s my go-to for every skin related issue. But this time the experience had been horrible to say the least.

Dr. Niti Gaur is highly experienced and humble doctor. She will listen your problem carefully and give actual reason behind that. I was there for acnelan peels treatment and took 3 sittings. Two of them were provided by MUSKAN. She was very friendly and giving proper instructions. Totally satisfied with her service. On the other hand KRISHNA was poor in her service. She did my treatment in less than 10 minutes and results were also not visible. I recommend MUSKAN for any service. Trust me guys you will worth your paid money. Results were unbelievable. Thank you Citrine. Thank you Dr. Niti Gaur. Thank you Muskan.

I’m taking my fully body hair removal sessions from Citrine Clinic and today was my third session.

It was great.. i was very comfortable with my service provider Ms.Muskan she was very polite n calm during the session.

I told her all my concerns and issues considering them she did a great job.. it was totally pain free.. she was asking me whether I’m comfortable or not bad accordingly she did my treatment.

I’m very much satisfied with her.. thank you Muskan thank you citrine Clinic

The Doc is actually a specialist of her trade. Very soft spoken,loaded with experience. She caught the disease with just a sight.

I felt confident & calm post seeking her consultation.however, her prescribed medicines/lotions are too expensive, and i was sceptical weather it will be fruitful of not, but following her direction now in week , i can see significant results.

Will definately request for more affordable medicines for next time for sure.

Well ,the best products (though expensive) brings best results.

Food for thought

The medicine looked affordable,when i checked by swiggy+Zomato monthly expense account..lol ,actualy after meeting her I thought to put more value on skin than to my taste buds for certain time.

Rest all depends on self !!!!

Thanks Niti

Regards,

Ankit S

I consulted the doctor for contact dermatitis the first time and went back to her for grade 3 cystic acne. The treatment was expensive but extremely effective. I saw miraculous results within months. The doctors, therapists, and the entire staff are extremely polite, helpful, thoroughly professional and a pleasure to interact with. I got assigned a different therapist for each session of mine and not one was lesser than perfect. They are very well trained, knowledgeable and perfect at what they do. Apart from my acne condition, whatever skin condition I consulted Dr. Niti for, she gave the most effective medicine.If you want to see definite results, Citrene should be your place to go.

For the background, there are two doctors here namely Niti Gaur and Shivangi Rana (not cent percent sure about the name). They have different consultation fees for both the doctors where in you have to pay 800 for seeing Niti Gaur and 500 to see the other one.I took Niti's appointment and they made me meet the other one. So, I guess I paid more than what was expected.Also, they double book the slots quite often. On the exact timing of my appointment, there were other patients to whom the appointment is as given offline. So, I had to wait more than an hour for my turn even after the appointment.

Mine was a case of advanced facial acne/pimples uncured(despite experimenting treatment over.1.5 years from two different famous doctors in Gurgaon(famous for such permanent cure).

It is then, that on advise of a friend I approached Dr. Niti Gaur and now after regular treatment of approximately 2 years, I see favorable results in my diminishing ailment .

Now my observation about Dr. Gaur- I appreciated her intensive questioning and making note of my answers when required. Her patiently understanding and then explaining the cause of the issue and her approach/plan of action with estimated time frame before starting thetreatment established a confident first impression and the good part is that the timely gradual improvement matches her expected time to time improvement; explained then.

My experience has been healthy and fruitful and hence, post this rewarding experience, I confidently accept her to be amongst the best in her field. I wish that you all get similar results too.

Life is beautiful!

The experience with Dr.Niti is extraordinarily good and very rare because she is one of the very few doctors who explain the genuine reason for the problem. I had acne which were due to hormonal imbalance and was toted of getting treaments from other places.. but she was the one who not only treated me well but also guided me for my healthy living and improving the problems internally...She gives enough time to the patient and explains the sustainable solutions.

The treatment goes slow but very structured. I would say, she is one of the best in her domain.

All though the wait time is little long but I guess that's due to the fact that she has so many patients.

It was a costly procedure for me but i guess worth for money👍