Max Super Speciality Hospital, Vaishali

We went to visit him for knee pain of my MIL. He just asked for complaints and asked to get x ray done after x ray he took hardly 1 min to write prescription and asked us to coordinate with Ms chandani for injection. He explained no plan of treatment and what injection was for. ** **** ** ** ******** *** *** ** ********* ** *** *** *** ******* *** ** **** ** ********* *** *** ***** *** **** ***** ** ***** she gave her number and asked us to come on 11 june . ***** **** ** ***** ******* *** ******** ***** *** *** ***** ****** ** ***** * ** **** ** ** **** *** ** *** ***** ***** ** *** **** **** *** ** ** **** *** ** ******** *** *** ******* ** ****** After injection we were asked to come on 18 june. when we went on follow up and told Doctor that no relief is there pain he said you need two more shots of this injection ( one injection was for 45k) and these injections are temporary treatment ultimately you need knee replacement.Had the dr has explained us in the beginning about treatment plan we would have not opted for injections because the procedure was ver painful. Doctor was in a hurry to finish opd . No treatment plan was explained. No pros and cons of injection were explained.

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My patient is in severe pain and lost faith in max hospitals and dont want to go to any hospital *** *** ****** **** ******* *** ***** ******** **** **** ** ****

* Immense Gratitude and Heartfelt Appreciation for Dr. Nikunj Agarwal .*

It is with a heart full of gratitude and deep respect that I write this note of appreciation for *Dr. Nikunj Agarwal, Senior Consultant, Orthopedics & Joint Replacement at Max Hospital.* ** *Dr. Nikunj is not just a surgeon—he is a symbol of medical brilliance, human compassion, and technological excellence* * Highly qualified, immensely experienced, and profoundly dedicated, he possesses an exceptional command over advanced orthopedic techniques, especially in robotic-assisted joint replacements and sports injury treatments. In my case, he performed a computer-assisted total knee replacement surgery, which was executed with such precision and perfection that it reflected his deep expertise and surgical mastery.

*From my very first consultation, I was struck by his calm confidence, polite and gracious manner, and genuine empathy**

Unlike many doctors who rush through appointments, Dr. Nikunj took the time to listen patiently, explain clearly, and address every concern with care and detail. His ability to blend cutting-edge technology with a humane touch is what truly sets him apart in today’s medical world.

*Even post-surgery, his dedication did not stop. His attentive follow-ups, encouraging words, and detailed recovery plan made me feel that I was in the hands of someone who truly cares**

His steadfast commitment to his patients, humility despite such high accomplishments, and deep understanding of both body and emotion are rare qualities in today’s time.

I personally testify that my surgery has not only given me physical relief but also restored my confidence in leading a more active and independent life.** *Doctors like Dr. Nikunj Agarwal are the pride of the medical profession** His name inspires trust, his presence inspires peace, and his hands inspire healing.

*I wholeheartedly recommend him to anyone seeking the best orthopedic care because with him, you don’t just get a doctor… you get hope, healing, and heartfelt care."

With utmost gratitude and warmest regards,

Rotarian Pradeep Kumar Goyal

District Director Zone

Rotary District 3012

When I consulted Dr. Astha, my initial doctor, on 36th week with my 35th-week growth scan report that revealed my baby's fetal weight was 2.281 kg, which was low, but all other parameters were within the normal range, Dr. Astha immediately declared my condition as IUGR and insisted on hospital admission in the 37th week for delivery. **** * ***** ** ******* ** ******** *** ** ****** ** **** *** ***** ** ****** ********** *** *** *********** ******* ** ** *** ***** ** ***** *** ******** Although I *** ******* ** wait for natural labor, *** *** **** ********* ** ***** *** ********** *** ** ******* She continued to express her disapproval, stating I was taking a risk *** ****** ** **** ***** *** ****** ***** ***** ****** ******* **** **** ** ****** ** ** **** *** ** *** ******

******* * ****** *******, * ********* ******* ****** *** ******* ******** ****** **** **** ********* ********** **** ******* *** *********** * ************ ***** * **** ****** ******* ***** ******* **** ****** *** ****** ****** *** ********* ** *** ***** **** ** * ****** ******** **** *** ******* ********** ** *** *** ** **** ******* *** *** ****** ** *** ****** ********** ***** *** ****** ********* *** ******* ******** ********* ******** ***** ****** *** ******** I went on to deliver a healthy baby girl weighing 2.76 kg at 39 weeks and 2 days via normal vaginal delivery, being discharged within 24 hours.

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I am writing to express my sincere appreciation for the exceptional care and service I and my wife, Bina Malik, received at Max Super Speciality Vaishali recently.

We were particularly impressed by Dr. Pavan Kumar Johri, who performed a successful cataract surgery on my wife's right eye on March 19, 2024. Dr. Johri's experience, evident from his 34-year career including a long tenure at very reputed medical institute, was immediately apparent. He instilled confidence with his professionalism when explaining the procedure, but also went above and beyond by demonstrating genuine compassion and care throughout the process.

It is important to acknowledge the excellent support Dr. Johri receives from his team. Ms. Priyanka, Dr. Johri's coordinator, deserves special mention for her efficiency and helpfulness. Her attentiveness towards patients like us ensures a smooth and stress-free experience at the hospital.

In addition to the aforementioned, I would like to highlight a few specific instances that further exemplify the exceptional service we received:

Dr. Johri's detailed explanation: Dr. Johri took the time to thoroughly explain the cataract surgery procedure, addressing all our questions patiently. This clear communication instilled confidence in my wife and me.

Ms. Priyanka's prompt assistance: Ms. Priyanka was always available to answer our queries and address any concerns we had, both before and after the surgery. Her proactive approach made the entire process much easier for us.

The supportive team: The entire team at Max Super Speciality Vaishali, from the nurses to the administrative staff, displayed professionalism and a commitment to patient well-being.

We are incredibly grateful for the expertise, compassion, and dedication displayed by Dr. Johri, Ms. Priyanka, and the entire team at Max Super Speciality Vaishali. Their exceptional service is a true testament to the high standards upheld by Max Super Speciality hospital at Vaishali, Ghaziabad, U.P.

A. K. Malik

Ex. DY. General Manager,

Air India

27/3/202

I booked an appointment in Max Hospital and coincidentally got an appointment with Dr. Astha Agarwal mam. I visited for my pregnancy and was very nervous about many things as it's my first baby . Dr. Astha Agrwal mam asked me few questions and also she cleared all my doubts. Few things about Dr. Astha Agrwal mam are

1. she is very cordial in nature.

2. she listen patiently and clear all doubts even small ones as well.

3. she prescribed very few medicines as it required not excess use of medicine nor too many tests.

4. During delivery of baby also she has counseled me very nicely as i was very nervous due to breach position of my baby and afi was very low.

but i am thankful to her that i am blessed with baby boy and we both are in good health now.

Even Post delivery as well Dr. Astha agarwal mam is very easily accessible and she giving all the suggestions i am asking for.

Most important thing is, i never got second thought to consult any other doctor or take second opinion during pregnancy as she explains everything very clearly and gave me confidence in very curicial moments as i was also infected by covid19 in 5th month of pregnancy.

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*** ******* ************* ******** ****** ********** *** **** ****** ** ******* ******* *** ********* ** ********** ****** Communication was unclear *** ****** ******** ***** **** *** ********* **** ********* *** ** ** ************

*** **** ****** ** *** *** *** ************ ************** *** **** ***** *********** **** *** ***** ********* * **** ** ******* *** ***** ************ ******* Even Dr. Ajay was unable to provide a clear or convincing explanation for the illness, leaving us confused and dissatisfied.

Additionally, the behavior of the administrative and security staff was concerning. ******* ** ***** *********** **** **** ************ *** *********** ********** **** ********* **** ********

Overall, this was a disappointing experience. The hospital’s biggest concern appears to be its staff, ** *** **** ** **************** ************** *** ******* ** ******* ** ***** ******

I had joint pain in the wrist, fingers of both the hands and pain in hip joints, knee joint and heels. Had a lot of difficulty in level walking and while climbing stairs. I contacted an orthopaedic doctor initially and after being diagnosed rheumatoid arthritis he gave me certain medicines which caused me blister like rashes all over my body and developed mouth ulcer. Blood started coming from my mouth and nose. My skin became black. My haemoglobin level fell to 7. Then I came to know about Dr Darshan Singh Bhakuni who is rheumatologist in Max Hospital Vaishali, Indirapuram, Ghaziabad. I consulted with him immediately. He listened to my problems and issues very patiently. He advised me to stop all the medicines prescribed by the ortho doctor. He then prescribed me medicines related to rheumatoid arthritis and after taking that medicine I have started feeling much better now. He has been very friendly, polite and answered all the queries I had regarding this disease. Thank you doctor for treating my health issues. I highly recommend Dr Darshan Sing Bhakuni for the treatment of rheumatoid arthriris.

A heartfelt thank you to Dr. Gaurav Bansal and his entire team!

I reached out for help for my mother suffering from disk degeneration, nerve compression at t4-t5 and sciatica having severe pain in left leg. Before the surgery, even walking 10 steps was extremely painful, and we were genuinely worried about what lay ahead. I couldnt believe when she first completed 1 km walk on day 16 after surgery . Today, in 4 months time, she comfortably walks 5 to 6 km every day after spinal decompression and fusion without any pain whatsoever. The recovery has honestly been beyond what we had hoped for.

Dr. Gaurav Bansal is not just an excellent spine surgeon but also someone who made us feel confident and at ease even for such a major surgery planned for my mother aged 58. He patiently answered all our questions, explained everything clearly, and guided us throughout the journey.

A shout-out to Madhu from the coordination team as well. She made the entire process from appointments and investigations to admission, scheduling, and follow-ups completely hasslefree. She was always just a phone call away, incredibly prompt, and ensured everything happened smoothly.

Thank you, Dr. Gaurav Bansal and the entire team, for your skill, care, and support. We’ll always be grateful for helping her get back to a normal, active, pain-free life. Only regret i have today is not reaching out sooner!!

Exceptional Care and True Compassion

Words fall short of expressing our gratitude to Dr. Nikunj Agarwal. For years, my mother-in-law suffered from severe pain in both of her knees, but she was absolutely terrified by the mere mention of surgery.

That all changed the moment we met Dr. Nikunj Agarwal. He didn't just treat her as a patient; he treated her with such polite, affectionate, and patient care. He took the time to genuinely help her understand the procedure, easing all her fears until she confidently agreed to undergo a Total Knee Replacement (TKR) for both knees. His bedside manner is truly unmatched.

I also want to extend my deepest thanks to Dr. Apoorva and the entire team for their exceptional support and wonderful behavior throughout the surgery and our hospital stay. A very special mention goes to Ms. Archana, who was incredibly kind and supportive. She went above and beyond, even helping us with appointments late at night when we needed it most.

Overall, my family and I had a fantastic experience during and after the surgery. If you or your loved ones are dealing with orthopedic issues, I highly recommend Dr. Nikunj Agarwal and his phenomenal team.

Dr. Anupam Prakash

My mother had been suffering from severe lower back pain, difficulty walking, numbness in both legs, and foot drop for almost 1–2 years due to a lumbar spine condition. We consulted multiple doctors but couldn't find lasting relief. Finally, we decided to travel all the way from Varanasi to Max Vaishali, *** ** ****** *** ** ** *** ** *** **** ********* *** *** ********

From the very first consultation, Dr. Gaurav Bansal patiently explained the condition, the treatment options, and the expected recovery. His confidence, expertise, and compassionate approach gave us complete trust. The surgery was performed successfully, and my mother has experienced remarkable relief. Seeing her recover after living in pain for such a long time has been a blessing.

A special thanks to Ms. Madhu, Dr. Gaurav Bansal's coordinator, who was incredibly supportive throughout the entire journey. She coordinated everything smoothly—from scheduling the surgery and admission process to post-surgery discussions and follow-up guidance. She was always available to answer our questions and made the entire experience stress-free.

I wholeheartedly recommend Dr. Gaurav Bansal and his team to anyone seeking expert spine treatment. Thank you for giving my mother a new beginning and a much better quality of life.