I am writing to express my sincere appreciation for the exceptional care and service I and my wife, Bina Malik, received at Max Super Speciality Vaishali recently.

We were particularly impressed by Dr. Pavan Kumar Johri,

I am writing to express my sincere appreciation for the exceptional care and service I and my wife, Bina Malik, received at Max Super Speciality Vaishali recently.

We were particularly impressed by Dr. Pavan Kumar Johri, who performed a successful cataract surgery on my wife's right eye on March 19, 2024. Dr. Johri's experience, evident from his 34-year career including a long tenure at very reputed medical institute, was immediately apparent. He instilled confidence with his professionalism when explaining the procedure, but also went above and beyond by demonstrating genuine compassion and care throughout the process.

It is important to acknowledge the excellent support Dr. Johri receives from his team. Ms. Priyanka, Dr. Johri's coordinator, deserves special mention for her efficiency and helpfulness. Her attentiveness towards patients like us ensures a smooth and stress-free experience at the hospital.

In addition to the aforementioned, I would like to highlight a few specific instances that further exemplify the exceptional service we received:

Dr. Johri's detailed explanation: Dr. Johri took the time to thoroughly explain the cataract surgery procedure, addressing all our questions patiently. This clear communication instilled confidence in my wife and me.

Ms. Priyanka's prompt assistance: Ms. Priyanka was always available to answer our queries and address any concerns we had, both before and after the surgery. Her proactive approach made the entire process much easier for us.

The supportive team: The entire team at Max Super Speciality Vaishali, from the nurses to the administrative staff, displayed professionalism and a commitment to patient well-being.

We are incredibly grateful for the expertise, compassion, and dedication displayed by Dr. Johri, Ms. Priyanka, and the entire team at Max Super Speciality Vaishali. Their exceptional service is a true testament to the high standards upheld by Max Super Speciality hospital at Vaishali, Ghaziabad, U.P.

A. K. Malik

Ex. DY. General Manager,

Air India

27/3/202

Genuine experienced gentle personality treat my son in very friendly way teach as teacher to him treat as a friend to him

Genuine experienced gentle personality treat my son in very friendly way teach as teacher to him treat as a friend to him