Max Smart Superspeciality Hospital

4 months ago

I am writing about this review of Max Smart super specialty hospital saket delhi

This was my first pregnancy, all was right, so I chose Max Hospital. I did a regular check up with dr bela makhija in saket max smart hospital and in her guidance there was no problem till 37 weeks, infact my water level was low.

In 37 weeks I took the appointment of dr bela makhija on March 15, 2019 and Dr. told me that you should make a last ultra sound

And show us the report

But after the appoinment at 6 o'clock in the evening, I started to feel pain that grew very much till 10 o'clock

Then we showed up in an emergency at Max Smart Hospital from where we were sent to the labor room, at that time the 2 dr was avaialable in the labor room, after checking doctor said that it is normal pain take home and give a paracetamol, Can not admit her

But my family said that we can not take them home in this condition, you admit them or give some pain killer or some injection

But he said that we can not give them anything without admit

Then my family gave me admission and I was given a pain killer, and I was sent for ultrasound, when ultrasound department was called to dr in the labor room that you should come once but after repeated calls dr didnt come , After no ultra sound, I was sent back to the labor room

But my pain was going on increasing, and bleeding had started

And during this time doctor's behavior was unexpected, she was shouting me

Why are you crying so much here and there is more patient even though he himself was speaking loud; sometimes she would beat on the bed and sometimes come near to my face, screams to me and the nurse also told me that do not push otherwise baby will be a problem

But this pain was uncontrolled. When we asked her when regular dr will come, we were told that he can come anytime after 10 o'clock next day

As the time was getting increasing, my pain was increasing, during this time, I heard dr from Dr. Nurse saying this sign her in a paper with this. If something happens to this or her child, then we will not be responsible for it. When i said to dr that I have to go to the washroom, then go to sleep that one side. I do not want to answer back to everything, until my child's morning Heart Beat was greatly reduced by the grace of God dr bela makhija came to the hospital at 8 o'clock. And he promptly referred me to opertaion

8.33 The baby was taken out by cesarean and 2 unit blood was given to me

My child's breathing was very fast

It was kept in nicu for 5 days

Kept in nicu for 5 days

Oxygen given for 5 days

1 day child had to give antibiotics

After this I met Dr bela makhija.He told me that for some reason today it came early, or else the child could have lost his life a little longer

Next day Dr. Bela told me that we have removed those doctors, but was not true

After this, we complained of maxhealth care, after which we were called by Medical Superintendent Dr. Sahar Qureshi, who had 3 doctors from his side and 3 people from our family and those two doctors were not called in that meeting.

Dr. Sehar Qureshi tried his best to save those doctors

Dr Sahar told us that the punishment of those doctors is that they will be given extra duty, more than this we can not take any action against them.

Should such doctors get the enough punishment.

I took my mum there and initially found the doctor to be friendly, but a little while found him to be rude. He asked if my mother is working somewhere and when she said she isn't, he made fun of her that she isn't utilising her time well. We both took it in light humor but it didnt stop there. He then asked where do we stay and when we said Neb Sarai, he made fun of the poor surrounding where we stay. This feedback is for him to realise that he needs to respect all his patients and needs to build some sensitivity towards all. * ***** ** ** ***** ****** **** *** **** * *** ************ ** *** ******* **** ** ******* ** ***** **** *********** ******* ** *** ****** *** *** ****** **********

Even the treatment of ear cleaning wasn't to our satisfaction and in spite of my mum complaining that the other ear hasn't been washed, ** ****** *** **** ***** All for being a award winning doctor whose insensitive jokes we took in good humor. I would not like visit this doctor for my horrible experience and not showing respect to my mother in spite of we qualifying to receive the basic respect as we had payed for that visit with him.

* ***** *** *** **** ***** **** I was referred by one of his relative and honestly, * **** *** **** ****** * **** ************** ******* ************ **** **** I have a swinging scapula and snapping scapula syndrome. This makes my right arm so unproductive and I am under constant pain. Due to this, I cannot even play any sports or continue with Yoga.

His diagnosis: You're born like this naturally, there's nothing can be done. I said I have pain and irritation to which he said, its not medically possible for you to have pain. I asked him that I cannot even do simple Yogasanas (and I'm trained), he said 80% of the world doesn't do it.. I don't understand why you have to do Yoga, even I do not do it.

I asked him that if a sportsperson, a cricketer came to him with the similar problem, would he say the same? He complained to my father (and I am well over 18 years of age) that your son is judgmental and disrespectful, violating the doctor-patient relationship. Spare yourself some money, do not go to him. He is rude **** * **** *** *** ********* *** ********** ******** ** *** *********

Very negative experience that I have ever had with any doctor.......my wife was taking her consultation from last 6 six months ....the doctor was not able to remember her own given last treatment even after seeing her prescriptions. We ******* **** *** *********** ** *** ********* *** keep going to her because we knew this can take time....last time when we visited she asked for some tests ( which she asked every time we visited her) and told us to send reports on her cell on WhatsApp as she will be out of station for few days....my wife send her reports tried to contact her more than 20 times since then she even not bothered to message us back ..it's been more than 10 days now.....if someone in future come to take my suggestion about her I will definitely say a big No. We were paying the huge amount of fees and tests of Max hospital but never thought of such kind of response.....she kept repeating same treatment and test every month for more than six months ....that is one side she was not able to recall her own given prescriptions....and now this behavior.... she doesn't care about her patients at all