Dr. Shakuntla Kumar

All good except a place for a better sitting arrangement will be nice, because we have to stand for long waiting. She is very much wanted by many.

I had met 4 doctors before finally meeting Dr. Shakuntla Kumar. The difference is when I visited other doctors they talked sweetly, gave a high level description of the whole issue and recommended umpteen tests from the diagnostic center of their choice and finally the money they will charge for the process with no upper ceiling to the amount and create a sense of urgency, BUT when I met Dr. Shakuntla she did not ask for any report/test, instead did the first hand diagnosis herself, explained the issue patiently in detail and in a way that sounded compassionate for ignorant people (like us) explained why what is suggesting is the best option. We were convinced without an ounce of doubt. Oh yes, fees! She didn't say a word about it. Fees was reasonable for the process but care and professionalism was what convinced us. She doesn't see a patient as ATM but as a human being and gives every person the due respect and care they deserve. She is a perfect person for the nature of her work. Respect for her!

Since this was our first child, we were unaware of what we were getting into. Dr. Shakuntla constantly reassured me by giving my husband and me detailed education of what was happening both to my body and emotions. Every step of the way, we knew we were in good hands.

Even though I booked my appointment about 2 days back, I had to wait for more than 2.5 hours. I reached the hospital on time for my appointment but they still made me wait for so long. I kept asking the receptionist and she kept assuring me that they will send me next but still they made me wait for more than 2.5 hours. They said that some meeting was going on which is very unprofessional in my opinion. If a slot is not available or if they are not sending in patients according to their appointment timings, they shouldn’t take appointments. I had some prior engagements which I had to cancel because of such a long waiting period. The most annoying part is that this hasn’t happened for the first time. The last time I booked an appointment through Practo and went to see the same doctor in Nulife Hospital, I had to wait for about 3 hours. I thought it was a one time thing, but this is unacceptable, it’s like they don’t value our time at all. Another point I would like to highlight is that the hospital is under construction and it is very dusty, sitting on the same chair for almost 3 hours while the dust keeps flying in the same area is really irritating. The doctor was nice and patiently diagnosed me, but I would not recommend this hospital at all.