Consulted Dr. Anil Arora (Gastroenterologist) for Liver Disease Treatment
I do not recommend the doctor
Hoped for better: Explanation of the health issueTreatment satisfactionValue for money
TL;DR - Not a satisfying experience. Doctor exhibited apathy to basic questions asked, probably takes normal cases very lightly and shows intetest in highly complicated cases only. Some staff members were full of attitude and not with sense of service to patients.
1) I first visited Dr. Anil Kumar Arora in Sir Ganga Ram hospital for consulting my grade 2 fatty liver. Basic solution to this is stop alcohol and reduce weight. The same was advised by doctor but basic questions like why my liver deteriorated from grade 1 to grade 2 inspite of giving up alcohol for 6-7 months and maintaining almost same weight with reduction of few kilos were completely ignored. Questions on what will the prescribed medicines do were also ignored. And then Doctor asked me to visit 'Nobel Medicare' after 6 weeks.
2) The same attitude of the doctor continued in Nobel Medicare too. On my visit I, very humbly, just asked 2 basic questions that for my liver (a) why Stiffness(KPA) median increased to 6.4 from 5.1 in spite of UAP(dm/m) median decreasing from 360 to 314 after taking medicines for 6 weeks and (b) what does the prescribed medicines exactly do. Doctor ignored both the questions and asked to continue medication and to reduce weight.
3) Fibro Scan report was not delivered to us due to malfunctioning of their device. When inquired twice on that the staff member got agitated and said that go talk to Dr Neeru Arora who checked the issue and arrogantly asked us to go ahead and get the scan somewhere else if we have a problem.
4) The fibroscan was taken on 17-Nov-2018 and we were told that the report will be sent via mail or watsapp as soon as the issue is resolved. I gave my email id and mobile no. and left. But I didn't get the report till 22-Nov-2018. When i called the clinic they again took my mobile no. and asked to wait till next morning. When i called next evening to convey that i have still not received the reports the receptionist just said call tomorrow, and when i said i was told the same yesterday she started talking very rudely and refused to give any info about my report or her name so that i could follow up. I did get the reports after another receptionist called back though.