Max Institute of Cancer Care

***** **** *********** *** ********** ** ******* ****** ****** ** ***** **** *** **** ***** ** * ****** ** ************* *** ****** He is not empathetic or professional. Here is my experience -

I visited the doctor for Head & Neck cancer consult.

a) We were made to wait for 20 minutes because he was chit-chatting with colleagues over coffee during our appointment. It shows a lack of professionalism and empathy especially when the cancer patient is also a senior citizen.

b) Too much emphasis on his medical opinion rather than prognosis. He did not provide complete information in terms of the available line of treatment. ********** **** *********** the reasoning is often unclear as he would repeat his opinion **** * ****** ********** ****** **** ******* *** ***** *** ********** ****** ** *** **** ********* ***** ** ***** ******* *** *** ****** *** ********** ** ***** *** ****** **** ** ******** ** ***** 3.

d) Didn't ask for our consent before pushing the case to radiology. Ideally, a doctor is supposed to explain the possible options with the pros and cons and let the patient decide.

e)He failed to explain how concurrent radiation *** ***** ********* ***** **** ** boils in the mouth, affect saliva production, hair loss, skin issues, etc. In fact, he assured that CT/RT will provide a better quality of life than surgery. ********* **********

This was our first interaction with Dr. Shubham post Mastectomy.

Dr. Shubham has a very friendly demeanour and makes his patients very comfortable. His calm composure made our nervousness regarding the test results go away to a great extent. He reviewed the pathology report for us and explained all parts in details without any signs of hurry and recommended future course of action. I would say, this was one of the most calmest visits we have had to the hospitals so far, as our all questions were very well addressed.

Thank you doctor. Wish you all the best!