Consulted Dr. Meenakshi Bali (Ophthalmologist/ Eye Surgeon) for Eye PainEye InfectionItching Eyes
I do not recommend the doctor
Hoped for better: Value for moneyWait time
The schedule on Practo isn't correct. We booked an appointment for 11 am for the Vasundhara clinic and didn't find the doctor there. We were told she'd be there at 4 pm. The receptionist was very bad. He was busy playing games on his phone and gave us wrong information. We were asked to go to Sector-61 to see the doctor but we didn't find the doctor there also because the receptionist was so immersed in his phone he told us she'd be in Sector-61, which she was not. We had to run around and eventually ended up going to another doctor.
Eye Health Clinic replied
Thank you for your valuable feedback. We sincerely regret the inconvenience caused to you, and for the delay in response. Based on your feedback, we have taken action to ensure Doctor's appointment schedules are indicated correctly on Practo. With regard to staff on duty, we have taken corrective action.
We would like to assure you of our best attention. We have a panel of good doctors at our Clinic. We hope you will give us another opportunity, should a need arise for you. Once again our sincere apologies for the inconvenience caused to you.