1
Explain your health concern
Describe your medical issue.
Don’t hold back.
Consult on the go.
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Ask a doctor
from home
Chat one on one with a qualified doctor, anytime, anywhere
Ask a doctorFree or Paid. You choose.
Verified doctors • Trusted by millions • Privacy guaranteed
Here’s how it works:
2
Choose how you want an answer
You can ask a doctor for free, or chat about your problem in detail for under ₹300.
3
Get quick medical advice
Get personalized advice from verified doctors about your health concern.
Note: Not for emergency use
Get an expert opinion on anything:
Hear what our users have to say
“Excellent experience consulting on Practo. I could solve my health issue without going to a clinic! Highly recommended!“
“I got answers to all my medical queries. I’ll definitely recommend online consultations on Practo to others.“
“The consultation on Practo was great and I’m very happy with the experience. Would certainly ask other people to consult online.“
Let’s clear those doubts
What happens if I don’t get a response?
You’re assured a response on Practo Consult. If you’re asking a free question, we assign your question to our doctors and you’re likely to receive not one but multiple opinions. If you’re paying to chat with a doctor privately, we’ll ensure you get a response in 1-3 hours (between 10AM - 8PM) and if you don’t get a response in time, we’ll refund your money. No questions asked!
Will the doctor be able to solve my medical issue?
Our doctors will give you a qualified opinion on your health issue and help you identify next steps which may include further tests, a prescription or lifestyle tips. On the off chance that our doctors can’t form a conclusive diagnosis without a physical examination, they will cancel the consultation & refund your money.
Can I ask a doctor a medical question for free?
Of course! You can ask a free question to our 5000+ doctors and get multiple opinions in under 24 hours. Or, you can pay to chat with a doctor one-on-one and get a quicker response.
What’s your money back policy?
We have a ‘worry-free’ refund policy. If for any reason you’re not satisfied with your online consultation, simply reach out to us on team-consult@practo.com and we’ll refund your money.
Are your doctors qualified?
We have a strict verification process for every doctor on Practo. Any doctor that you consult with is a verified medical practitioner.
Is a consultation on Practo private?
Every question or consultation on Practo is completely private & confidential. When you ask a free question, you question & answer is displayed anonymously and any paid consultation is completely private between you and your doctor.