Apollo First Med Hospitals, Kilpauk, Chennai

Brief History:

Apollo First Med Hospital is located at Kilpauk in Chennai which is tertiary care multispeciality hospital. The doctors and surgeons in this hospital are highly talented and experts in their respective specialties. “Saving & Enriching Lives” motto keeps the hospital staff to work hard along with the surgeons and doctors around the clock to provide the best healthcare for the people.

Center of Excellence:

The hospital is multispeciality tertiary care hospital hence all kind of services are provided out of which the excellent services available are:

Gastroenterology
Robotic surgery
Transplant
Heart
Oncology
Orthopedics
Neurology
Neurosurgery
Emergency care

Key Medical Procedures:

Cancer treatment - Proton therapy
IVF and Infertility treatment
Cosmetic and Plastic surgery
Bone marrow transplant
Oral and maxillofacial surgery
Hand microsurgery
Open standing MRI scan
320 slice CT scan
Hip arthroscopy
Minimally invasive cardiac surgery
Knee replacement surgery

Admission Process:

To admit a patient, one should get an admission note from the doctor and need to give it to the admission counter.
If the patient is insured, then the patient will be sent to the insurance desk.
A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.

Discharge Process:

The discharge process will be handled by the respective IP co-ordinators.
The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
Finally, the bill will be handed over to either patient or caretaker.

Guideline for Visitors:

At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
For the safety of the patients, the visitors are limited during visiting hours.
Visitors under 12 years old are restricted on patient floors to protect children from any infections.
Before & after visiting, sanitation of hands is mandatory.
Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation.

Patient & Attendant Responsibilities:

Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
Updating the doctors and nurses about the effectiveness of the treatment or operation.
Should bring only necessary items to the hospital, leaving valuables at home.
By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call.
The attendant or patient handles keeping appointments and being on time. If not, call the doctor or hospital.

Patient & Attendant Rights:

Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
Protection to your privacy and confidentiality in treatment options, and examinations.
A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
Protection from physical mistreatment and carelessness.
Either patient or attendant can request a copy of their medical records.

Facilities:

Ambulance service
24-hour accident & emergency service
International patient care
Security
Intensive Care Unit [ICU]
24x7 Pharmacy
Car parking
Operation theatres
Diagnostic center
Blood banks
ATM services
Cafeteria
Housekeeping

Location Selector in Chennai:

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Visiting Hours:

OPD visiting hours:8 am - 10 pm
In-patient visiting hours:11 am - 12 pm and 5 pm - 7 pm
Emergency services: 24 hours