Visited For Pregnancy Check Up
I do not recommend the doctor
Hoped for better: Treatment satisfactionValue for moneyWait time
the most unprofessional clinic I have visited so far.
my appointment was for 10:30 AM today
I reached there at 10:25AM. After waiting for some half an hour one lady called my wife. I thought she is the assistant and will take the normal weight, blood pressure etc., but to my surprise she stated giving the consultation to my wife and later called me and started explaining me the course of action and suggested to do ultrasound. It's only when I asked her that I have booked the appointment to see Dr. Panimalar and I was promised on practo that Dr panimalar will see the case, then she told us that Dr. Panimalar will be coming in some time. After waiting for another one hour, i.e. at around 12 noon, we got the appointment with Dr. panimalar. She suggested to do ultrasound and asked my wife to drink water. After half an hour, my wife told me that she is feeling that her bladder is full and she can not hold it further. I requested the staff to make it a bit quick, to which they replied that within 5 mins they will call, but the y called only after 20 mins when my wife told that she can not hold it. The radiologist doctor was a nice person and did the things well. The doctor further suggested to do blood test and promised that the report they can verbally share by 7:30 PM over phone.
I asked the ultrasound report, to which they said that you will have to come on Monday to receive the same.
Then I went to the reception to pay the bill, after paying the bill I asked for receipt, to which they replied that bill you will get on monday. That was so unprofessional. I paid the amount for which I am asking the bill so that I can claim at my office. After I asked the reception that I need the bill now as I have paid the amount, they asked to wait for another 10 mins for bill. By that time it was 2:00PM. Thus for an ultrasound and consultaion and more importantly the bill, we spent 3.5 hours there and paid Rs. 2400.
This is not the end of the sufferings, as they promised that they will tell the HCG report over phone by 7:30 PM, I called them, to which they said they have not got the report yet and I will get the same on Monday. They are unprofessional to the limit that they can not understand that I was so deadly waiting to hear the report and some good news.
This was the time when I literally got irritated. Why should I visit a clinic, where the staff including the doctor are not professional enough to keep their promises.
Though I new that clinic is a bit costly still I visited the clinic thinking that I will be at a professional place as claimed by doctor in one of her reply to a Google review.
But I hardly found anyone professional and friendly there except the radiologist Dr Leonard I guess.