Narayana Hrudayalaya is an initiative by the Narayana Group which aims at providing quality service to its patients. Founded in 2000 by Dr. Navi Prasad Shetty, who is the Chairman of the Group, the hospital aims at providing affordable, high-quality services to their patients. His team includes many distinguished doctors like Dr. Ashutosh Raghuvanshi (Vice Chairman and Managing Director of the group), Mr. Viren Shetty (Executive Director), and various other independent directors. They work together to help in making the Narayana Group, a renowned name in India.
OPD Timing: Narayana Hrudalaya works tirelessly from Monday to Saturday from 09:00 AM – 07:00 PM.
They treat not just adults but also treat a lot of juvenile cases such as diabetes in children and other conditions.
Narayana Hrudayalaya Services:
The Narayana Hrudayalaya aims at providing quality services to its patients. They have the latest technology machines to give their patients the accurate reports as soon as possible. Some services that the hospital is famous for are orthopedics, pediatrics, cardiology, neurology, gynecology, etc. The OPD timings are from 9 am to 5 pm for everyone, while for head and neck department, the timings are 10:30 am to 5 pm, and for ENT department, it is 10:30 am to 6:30 pm. It is a famous cancer center which has around 607 beds for cancer patients. The services are very quick and are affordable so that the patients can get themselves treated properly. They aim to provide the best services and they give utmost care to their patients and visitors.
Narayana Hrudayalaya’s Awards and Accolades:
The Narayana Group with its 25 hospitals and 7 health care centers has become a renowned name of the country, since the day of its foundation. They have been awarded many awards and accolades and they are the proud recipients of some of the most prestigious awards and recognition. Some of the awards and accomplishments of the hospitals are listed below:
Best Hospital to Work For, 2018 (Raipur)
CSR Excellence in Healthcare Awards, 2018 (Karnataka)
Best Hospital in Gynaecology and Obstetrics by Times Health icons
Best Cardiac Science Institute of the Year (2017)
With the excellent service, it will surely continue to achieve more.
Narayana Hridyalaya Admission Process
The admission process of the patient will begin once the consulting doctor is of the opinion that the patient will need to stay in the hospital for treatment or surgery. The front desk of the hospital will guide the patient through the process of filling out the form for admission. Once the form is filled, and all formalities are met with, the patient will have to pay an advance before the admission. Furthermore, personal cheques will not be accepted.
Once the treatment is complete and the patient recovers, the patient will be allowed to leave. A medical bill of the services provided and the cost of treatment will be provided to the patient. Furthermore, the patient’s belongings will be handed over to the patient at the time of discharge. The checkout time for patients is noon 12; patients leaving between 12 and 6 will be charged a half day’s rent.
Guidelines for visitors
All visitors are to visit during the visiting hours of the hospital, which are 5:00 – 7:00 pm (summer) and 4:00 – 6:00 pm (winter) daily and for ICU wards the timings are 10:30 – 11:00 am and Evening from 5:00 – 5:30 pm daily.
Smoking and chewing tobacco are prohibited in the hospitals.
Apart from that, all visitors are required to be quiet and are required not to disturb other patients.
Patient and Attendant responsibilities
To offer true and fair information.
Provide complete information about the previous medical treatments.
Be respectful of the doctors and fellow patients.
Comply with the rules and regulations of the hospital.
Clinical outcomes are globally accepted measures of the quality of services offered by the hospital to the patients and the effect of its services on the patient’s life. This is measured in a percentage or is given as a rate.
Patient and Attendant rights
Understand what the doctor says and ask questions in the case of discontent or queries.
The right to opt in or opt out of treatments. (patients)
The right to know all the available options for treatment.