Consulted Dr. Dheeraj Karanth (Gastroenterologist) for Gastroentrology
I do not recommend the doctor
Hoped for better: Doctor friendlinessWait time
We had an appointment at 5.15 pm and so we reached at 5 pm. We were made to wait till 7.45 pm to meet the doctor. When asked about the delay, the doctor mentioned that he had a bleeding person in the bed and it could be you the next time. This is a very appalling thing for a doctor to tell his patient.
If there was an emergency, there needed to be a communication of the same to the waiting patients, informing that the wait period may be long. If informed correctly, the patients could decide to reschedule the appointment or be prepared for a long waiting time .
The doctor wrote for a refund of consultation charges and hospital asked us to pay service charge of 50 rupees (service to keep us waiting indefinitely). Eventually, the whole money was refunded after we challenged it.