Dr. Shruthi K

I met the doctor for 10 mins during my scan. She was cordial. Although the root cause couldn't be identified at that moment but the doctor gave me few probable reasons.

Dr Shruti is extremely patient and calm Dr...

My appointment with Dr Shruti was for 11:45 AM on 6th Aug. I had a follow up appointment with another doctor planned in such a way that I could show the scan results to the next doctor. I had arrived at the doctors reception at 11:15 (half hour before appointment time) and informed the staff. But to my absolute dismay I was not called even after 10 mins after my appointment time. And when I checked with the staff at reception they were not willing to give any explanation other than to say there are 5-6 patients in the list. Finally I was called up 12:45 PM - one hour after the appointment time. And it’s not at all easy sitting in the uncomfortable waiting area benches with a pregnant wife. We missed the next doctors appointment due to this delay and had to stay back in the hospital till 4:30 in the evening to see the gynaecologist since she had gone for break. Over all a traumatic experience and I would strongly recommend people to stay away from the OAR Cloudnine. They don’t value people’s time and have very rude reception staff who treat patients with total disdain. Even when I demanded to speak to someone in charge of grievances they took half an hour to get someone to talk to me. But no measures were taken to speeden up in the procedures. They simply don’t care about patients well being and I have already changed my future appointments. Will never think of coming back to this place which doesn’t treat customers with respect.

Doctor didn't pay attention to our request for seeing baby's legs and hands. She said baby's position is not giving view of these parts and as the size is bigger now there is less space for baby to move and show parts. One nurse was constantly coming in and going out of the room during treatment creating disturbance. ****** ****** *** ** **** *** **** ****** ******** ** ****** ** ****** ***** ****** **** **** She was in hurry and finished things in 5 minutes. A more caring and dedicated service was expected from cloud nine.